154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 03, 2020

Blown away by the customer service and attention to details

First time I've purchased pet insurance and this is on my Australian Shepherd youngster. I got the insurance policy AND the Wellness Rewards policy to boot. Because Fizz is young, I opted to schedule him for a wellness check to fill out the orthopedic exam for waiver of waiting period (rough and tumble boy!) I got a reminder that Embrace had not received it (Vet's office was faxing in, but sometimes those things fail), so I sent an email with the Filled/signed form from the Vet, as well as an image of the bill that I paid for that appointment. I never thought about it falling under the Wellness Rewards, I simply sent it to show that it was actually performed at the Vet's office. Next thing I know, I've gotten an email 3 business days later confirming they received my form and the waiver is applied on the orthopedic side, and 3 business days after that an email confirming they've accepted, processed, and paid for that visit under my Wellness Rewards and a check is on it's way! I think there's a whole lot of industries out there that could take a lesson in how to take care of your customers! Thank you so much!!

Insurer: Embrace

By: Michelle

Useful
Verified September 03, 2020

Customer service was amazing

Customer service was amazing, the person that helped me over the phone was very knowledgeable and answered all of my questions with ease and was very good with following up with me. It took three times of rescheduling until I finally was able to go over a plan with her and sign up my two cats. I am a super busy person, but she didn't give up 🙂 I look forward to working with this company it is very reasonable compared to other companies and seems to cover more in certain areas. Sincerely, Christina B

Insurer: Prudent Pet

By: Christina Borg

September 03, 2020

Great pet insurance

I have this pet insurance on my dog since he was 8 months old and he will be 8 years old in 2 months. I never had a problem with any claim I submitted to Healthy Paws. They have a great app on my I phone that is so easy to use. They respond to the claim immediately and keeps me updated by email. The claim process is very quick and I received my check in days with a clear explanation of the covered items. I called a few times to see if see if something was covered and a real person answered on the first few rings and was clear and very polite. I suggest this insurance to anyone and I do this on a regular basis at the dog park.

Insurer: Healthy Paws

By: Thomas

Useful
Verified September 03, 2020

Love Trupanion

My dog was attacked by a large dog and suffered life threatening injuries. The ease of the claims and the friendliness and competent staff have been so helpful and appreciated during this difficult time. We are so thankful we have Trupanion coverage.

Insurer: Trupanion

By: Liz

Useful
Verified September 03, 2020

I have this pet insurance on my dog…

I have this pet insurance on my dog since he was 8 months old and he will be 8 years old in 2 months. I never had a problem with any claim I submitted to Healthy Paws. They have a great app on my I phone that is so easy to use. They respond to the claim immediately and keeps me updated by email. The claim process is very quick and I received my check in days with a clear explanation of the covered items. I called a few times to see if see if something was covered and a real person answered on the first few rings and was clear and very polite. I suggest this insurance to anyone and I do this on a regular basis at the dog park.

Insurer: Healthy Paws

By: Thomas F Roche

September 03, 2020

Awesome claim and customer service!

We have had our Italian Greyhound, Sophie, on Trupanion since we got her! We picked a plan that worked for us and have had nothing but fast claim service and cant say enough good things about the company! Highly recommend!

Insurer: Trupanion

By: Jo

Useful
September 03, 2020

Best Insurance for your Furry Family Member

My kitty Jenny had to spend a overnight in a Veterinary hospital just last week. I had such pice of mind knowing I have HEALTHY PAWS Pet Insuance. Claim submission is just a picture you send over your phone. I had a explanation of benefits within lest than 24 hours. I had very kind hearted emails from them wishing her well. I had a check on my mail box in less than a week. They are a Awesome Company and I would Highly Recommend them!

Insurer: Healthy Paws

By: Melanie

Useful
Verified September 03, 2020

Very easy experience

Very easy experience! flexible to meet everyones personal preference and financial needs.

Insurer: Spot

By: Matt P

September 03, 2020

Need insurance because I have two dogs

Yes if they could help me I would definitely recommend them

Insurer: Pet Assure

By: Judy

Useful
September 03, 2020

Best thing you could have for your pet

Healthy paws was great to reimburse my dogs very expensive emergency visit To the hospital,they even covered checkup blood work later, I choose them by reviews and was right decision,best money I’m spending for my pets,I highly recommend healthy paws. Affordable price,fast reimbursement and great customer service

Insurer: Healthy Paws

By: Nino

Useful

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