154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 01, 2020

Thank you from Charlie's family

My husband and I can't thank Healthy Paws Pet Insurance enough for helping us with Charlie's medical bills, you literally saved his life. Thanks to you guys he gets to snuggle and play with his adopted little sister. Hopefully we won't have to use his insurance again for a while but it feels great to know they have our back. We love you guys!

Insurer: Healthy Paws

By: Cynthia Cruz

Verified September 01, 2020

Speedy!

Very quick in processing claims.

Insurer: Trupanion

By: Susan

Verified September 01, 2020

Reimbursement

For the first time in 8 years submitted a claim for 98.00 and got a reimbursement of 43.00. I understand that the insurance will not cover regular checkup but if the pet has an emergency, there's no way the vet will reach a diagnostic without an exam. My point is that they should cover the exam too. Don't think it worth it, paying 8 years without any claim. Received a confirmation letter on August 22, 2020 with the total approved and today September 1 had not receive the check yet.

Insurer: Trupanion

By: Vanessa

Useful
Verified September 01, 2020

Trupanion, the best insurance and peace of mind.

My dog was diagnosed with cancer 2 yrs ago. Trupanion has always responded to my requests, rapidly, professionally, and with a caring attitude. I have been 100% happy with their service. It is a comfort to know that my dog is getting the best care forever.

Insurer: Trupanion

By: Marni

Verified September 01, 2020

This has been the best decision we have…

This has been the best decision we have made when we adopted our two dogs 10 yrs ago. As pets age issues arise. One of our pets was diagnosed with diabetes which generated thousands it vet bills and Trupanion was by our side all the way. Also, they reimburse a significant portion of on going medications and supplies needed to maintain our pets condition.

Insurer: Trupanion

By: Raymond

Verified September 01, 2020

Couldn't Ask For a Better Insurance

Trupanion has been nothing but wonderful for me. I have a cat that has been diagnosed with nasal lymphoma. I was told I would have her for maybe six months as the tumor was so massive by the time it was discovered. I was told we could do a CHOP program with her, and that would shrink the tumor, but that was a 19 week program and anywhere between $400 and $500 a week. Without Tupanion there would have been no way I could afford the treatment. I have to say that the 19 week program has ended, and Trupanion being true to their word, paid 90% of her treatment. she still has the tumore, but it has shrunk and is more manageable. She is now on a maintenace drug which is still covered. She is doing so much better. I am so glad that they were able to help me so I could have her longer and continue to offer her a good quality of life. They may not pay for wellness, but they sure make up for it in sickness. A wonderful trade off.

Insurer: Trupanion

By: Carolyn

September 01, 2020

Takes too long and changes to policy rules

Takes way to long to get a reimbursement. I used to refer the company to others but not anymore. When I sign up my next dog it will not be Pets Best. Used to be preexisting conditions were included but not if I change any part of my insurance on one of my girls it starts a whole new policy and preexisting conditions are not included. That is a rip off that you changed the policies even if I have been with you before they were healthy. Wow. What a reply.... REALLY?!! If you look at my claims that are much longer than projected. You have everything you need because my claims are not anything new for more than a year. The new management change has made things go from good to worse. Used to refer pets best to everyone. Should really think about your replies and customer service.

Insurer: Pets Best

By: Kristen Neff

September 01, 2020

Healthy Paws is the best - saved me thousands of dollars, allowed me to get specialized vet care for my pup without $ worry!

I have three dogs, ages 5, 6, and 6 months; I've had Healthy Paws pet insurance for them since I got them - and time and again, it has proven to be a lifesaver (wallet-saver). One of the dogs has been a Healthy Paws frequent flyer - allergy issues, gastro problems early on, a chipped tooth and other weird dental issues; Healthy Paws has completed all of my claims quickly and with zero hassle. With this dog, I go through my deductible within a matter of months paying for his allergy medicine; the rest of they year, his premium and the allergy med cost basically balance each other out - and if he needs any other medical attention, he's covered. One of my other dogs never needed a claim in all his five years - until last month: in a freak accident playing with the puppy, he sheared his achilles in two. Several thousand dollars of surgery and post-operative care and a special custom-made orthotic brace later, he is beginning to be on the mend. Healthy Paws has reimbursed me 90% of the costs associated with this injury. I'm here to tell you - all it takes is one chronic medical issue like allergies, one chipped tooth, or one freak injury, and Healthy Paws will be worth every penny you paid in premiums.

Insurer: Healthy Paws

By: Beth

Useful
September 01, 2020

Very happy to have this insurance

Unfortunately we have had to make many claims with Embrace, as our standard poodle, Max, has Addison's disease. It is a chronic illness that is easily treatable with daily pills and monthly injections. Embrace has been great at reimbursing us for our monthly shots. The portals are easy to use, both on my phone and on the computer. One of the things I like best is if I have to call them the customer service is excellent and the staff is super nice and helpful.

Insurer: Embrace

By: Rebecca

Useful
September 01, 2020

Rip off! Go with Pet Plan company

I have not received one dime on anything that I’ve sent in. They marked everything as pre-existing, even something that wasn’t. They offered a form to dispute that one, and have it re-evaluated. It isn’t worth my time. That’s only $50 out over $1000 that I submitted. Go with Pet Plan. I have that on my other dog, and no issues!

Insurer: Pets Best

By: Carla

Useful

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