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Adam was able to get me reinstated without difficulty.
Adam was able to get me reinstated without difficulty. I have no complaints as to how my customer service was rendered.
Insurer: Trupanion
By: Catherine
Because it is a great insurance company and the staff are super helpful
Because it is a great insurance company and the staff are super helpful
Insurer: Trupanion
By:
Chat was very efficient and easy.
Chat was very efficient and easy. Also, it is simple to submit claims.
Insurer: Trupanion
By:
Outstanding Service!
Claim was excepted and paid quickly. Thank you Trupanion for making the process stress free!!
Insurer: Trupanion
By: Myron
The best insurance for pets!
Good! Reliable and prompt
Insurer: Trupanion
By: Carol
I appreciate the service Trupanion has provided me but would always tell people to shop around for themselves.
I appreciate the service Trupanion has provided me, but would always tell people to shop around for themselves.
Insurer: Trupanion
By:
I don't think I waited a full 60 seconds before someone came on line to "chat" with me and he immediately proposed a solution to my problem.
I don't think I waited a full 60 seconds before someone came on line to "chat" with me, and he immediately proposed a solution to my problem. Having recently retired from a heavily customer-service oriented organization, I thoroughly appreciate the level of accommodation your company provides.
Insurer: Trupanion
By:
I have never had any issues with Trupanion.
I have never had any issues with Trupanion. I'm honestly not sure what I'd do without it for my dog who has seizures. Between the monthly meds, and a tumor removal at one point, I'd be in debt if it wasnt for her insuance.
Insurer: Trupanion
By:
I think the communication between vet customer and trupanion is lacking.
I think the communication between vet, customer and trupanion is lacking. I also believe a veterinarian needs to be more cognizant of what they notate as it is not always what is communicated to the customer and can result in non-coverage in the future.
Insurer: Trupanion
By: Carrie