154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 04, 2020

Peace of mind.

We have two cats. We are Embrace member since 2013. We are grateful that we found Embrace. Excellent service.

Insurer: Embrace

By: Isabelita

Useful
September 04, 2020

Have no negative comments at all

Have no negative comments at all. Just thankful to have the insurance.

Insurer: Pets Best

By: Dianne Robinson

Verified September 04, 2020

Trupanion THE BEST pet Ins I could of EVER found...Thank you so much!!

2 months ago, our 8 year old Golden Retriever HENRY was diagnosed with Lymphoma. Fortunately, wed caught it in time, and through weekly Chemo IV treatments, he is now in remission TRUPANION HAS BEEN OUTSTANDING letting us know that claims have been received, and then paying our vet 90% just about IMMEDIATELY!! You could not ask for better service. I highly recommend to any pet owner.

Insurer: Trupanion

By: HAROLD

Useful
Verified September 04, 2020

Great company to work with

Great company to work with. Very timely and almost effortless on making a claim. Would recommend to anyone who is looking for a reputable company for pet insurance

Insurer: Spot

By: Angela R

Verified September 04, 2020

Exemplary Customer Service

So refreshing to have an Insurance Company that stands behind the advertisement! No gimmicks or small print . My dog George Harrison was given the utmost love and respect from the moment I contacted them on his emergency . I recommend this company to everyone with a pet! Thank you Trupanion !

Insurer: Trupanion

By: Joni

Useful
Verified September 04, 2020

Caring staff, great insurance

We've had two dogs with health issues that were both insured by Trupanion. Anytime I have called to confirm coverage, the answer is "get whatever your dog needs." I wish my human family insurance was this caring and responsive.

Insurer: Trupanion

By: Lance

Verified September 04, 2020

Trupanion have been amazing

Truly supportive, efficient and amazing. Trupanion have looked after our pets for 7 years and helped us again this week. Thank you!

Insurer: Trupanion

By: Helen

Useful
September 04, 2020

Unfortunately at a crossroad

Unfortunately I find myself at a crossroad with Trupanion. Despite few claims, my monthly fee has more than doubled since 2016. I started in 2012 when my dog was a pup at around $36. By October 2016 it was $66. October 2017 $81. 2018? $105. 2019 $121+. Now notified that it will jump to $140 per month in October. These are huge jumps which, while they say they don’t increase due to age, just don’t jive with inflation or, as they state, increases in costs in our area. Keep in mind that the exam fees are never covered, there is a deductible and they pay only a portion of what they consider to be covered. I have had to argue a few times when repeating issues were denied. Ultimately folks need to recognize what this insurance is for - catastrophic, bolt of lightning from the sky type of event. If it’s huge, it’s a lifesaver. If it’s normal health issues? It simply doesn’t make sense. I’ve paid faithfully for eight years but $1700 per year is likely my breaking point. A tax free saving account for my pet makes far more sense. Not alone - a friend has decided to cancel. And BTW, Trupanion’s profit in the last quarter was 29%. Edited to add: Thank you for the response. While I recognize that rates change and acknowledge that your company indicates that age is not an issue, the data is troubling. I indicated in error that my original premium was $36 per month. Apologies, it was $46 per month. However, in the time she has been insured the cost will have increased 205%. To date, I have paid $7,000+ in premiums and, based on the latest increase, can expect to pay an additional $10,000 in her remaining lifetime (typically 14 years for her breed so 6 more years). That is IF there are no further increases. Unlikely. At a nominal 15% increase per annum that number shoots up to $17,000 in the next 6 years. Ouch! (To compare, my policy has shown an average rate increase of 25% per annum,) I should also note that inflation was 12.9% total since 2012 and the cost of annual physicals and exam fees at my vet’s have gone up by 16-24% total over that same period. This is not to say there isn’t value in pet insurance under certain circumstances but for most the cost likely doesn’t make sense. Folks just need to be fully aware before they make the commitment, perhaps considering other options.

Insurer: Trupanion Canada

By: Pat

September 04, 2020

Cancelled after one year

After one year they are raising the rates 12% on a one year old puppy.

Insurer: Trupanion

By: Allen Beck

Verified September 04, 2020

Trupanion is the best insurance company (of any kind) I've ever dealt with!

Anytime a friend asks for a recommendation for pet insurance, I always tell them Trupanion is the best. I'm so glad my vet had their info and that I went ahead and got started with them. I can't believe how good the service is - fast, efficient and caring. Everytime I've had to call with a question, there's always been an actual person to help me.

Insurer: Trupanion

By: Marjorie

Useful

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