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Kat was super friendly and helpful!
Kat was super friendly and helpful! Seamless, quick experience.
Insurer: Trupanion Canada
By: Allison
Pleasant responsive representative answered our questions and resolved our issue quickly
Pleasant, responsive representative answered our questions and resolved our issue quickly
Insurer: Trupanion Canada
By: Marie
Price too high
Price too high
Insurer: Trupanion Canada
By: Artin
Prompt service excellent response time for approvals.
Prompt service, excellent response time for approvals. Highly recommended. Especially when your mind is on doing everything to help your pet...thanks Trupanion.
Insurer: Trupanion Canada
By: Suzanne
The fact that my premium has gone up by about 20% in one year is absolutely insane to me.
The fact that my premium has gone up by about 20% in one year is absolutely insane to me. this is terrible business and i regret choosing this insurance.
Insurer: Trupanion Canada
By: Bailey
The paperwork is always done efficiently.
The paperwork is always done efficiently. We set-up direct deposit, after sending the voided cheque. We received an email saying completed.
Insurer: Trupanion Canada
By: Ron
The quality of customer service and the level of coverage is amazing.
The quality of customer service and the level of coverage is amazing. It puts me at ease that I know I can count on this plan for my dogs.
Insurer: Trupanion Canada
By: Kylie
The staff are always extremely helpful and professional.
The staff are always extremely helpful and professional.
Insurer: Trupanion Canada
By: Monique
Very prompt assessment of claim and payment - thank you!
Very prompt assessment of claim and payment - thank you!! Not sure what the rationale is for not covering examination of a pet with an emergency health issue that leads to treatment? Would be very interested in the reasoning behind this. Thanks!
Insurer: Trupanion Canada
By: Jim
You are so helpful and quick to respond.
You are so helpful and quick to respond.
Insurer: Trupanion Canada
By: Cam