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The service is very good at Embrace. Every matter is handled with professionalism, kindness and although there was a slight delay, more timely then any human health insurance. I did get an e-mail explaining that there was a delay, and the reason. I consider that excellent service. My veterinarian call me to ask my opinion of Embrace, how it worked and what he could do, if anything, to make sure he was filling out the paperwork correctly. I will follow-up with him to make sure he understands how pleased we are with Embrace.

we have had ins for 10yrs & no problems with any of our claims we are very happy

we have had ins for 10yrs & no problems with any of our claims we are very happy

I have had my 3 Irish Wolfhounds "embraced" for several months now and am very impressed with Embrace's service.They are very thorough, prompt, professional & courteous. My reimbursements have been received and explained quickly. I would highly recommend this Insurance company. So far, we are all very happy with them. Thank you!

After having ASPCA pet insurance for years with no major incidents, our dachshund had an "edible teeth-cleaning treat" become lodged like a cork in his intestines. The $5,000 claim was processed promptly and with the 80%reimbursement we were able to pay a good portion of the credit card bill when it arrived. I had a positive experience with the reimbursement process. I am concerned about the pre-existing clause should our dachshund ever face an injury or illness that carries over the policy renewal period.

I am extremely disappointed in Trupanion... I did my research ahead of time, came to this site for reviews, and decided to enroll my 3 bullmastiffs under this policy. Bullmastiffs were 6 years, 8 weeks, and 7 months when I enrolled them... Up to now, I had been extremely satified with the policy... However, I was notified on each anniversary date of my bullmastiffs policies, the price increase doubled!!! My one policy was going from $55.37/mnth to $105/mnth for the same coverage.. My other 2 policies would be going from $39.54/mnth to $77.15/mth.. This is EXTREME!!! I understand the need for these companies to raise rates but this increase is WAY TOO MUCH. When speaking to a representative, I was told that I was able to adjust my deductible but the price did not come down that much... So, right now, I have moved 2 bullmastiffs to Embrace and the 3rd bullmastiff will be moved once all claims submitted have been resolved. Very disappointing.....

I am extremely disappointed in Trupanion... I did my research ahead of time, came to this site for reviews, and decided to enroll my 3 bullmastiffs under this policy. Bullmastiffs were 6 years, 8 weeks, and 7 months when I enrolled them... Up to now, I had been extremely satified with the policy... However, I was notified on each anniversary date of my bullmastiffs policies, the price increase doubled!!! My one policy was going from $55.37/mnth to $105/mnth for the same coverage.. My other 2 policies would be going from $39.54/mnth to $77.15/mth.. This is EXTREME!!! I understand the need for these companies to raise rates but this increase is WAY TOO MUCH. When speaking to a representative, I was told that I was able to adjust my deductible but the price did not come down that much... So, right now, I have moved 2 bullmastiffs to Embrace and the 3rd bullmastiff will be moved once all claims submitted have been resolved. Very disappointing.....

I was quite worried about my dog and what was srong with her. I would have taken her to the vet (we were on vacation at the time) in any case.Tracy was clearly uncomfortable. But it really helped to know that I would not have to pay the entire bill. And luckily she got over the esophagitis in a week.

I have been with Trupanion for a little over 10 months now and have had multiple visits to the vet with my puppy. I have never had a problem or a long lag in reimbursements!!! I recommend this insurance sompany to everyone I meet that doesn't not currently have, or know too much about, pet insurance.

I have been with Trupanion for a little over 10 months now and have had multiple visits to the vet with my puppy. I have never had a problem or a long lag in reimbursements!!! I recommend this insurance sompany to everyone I meet that doesn't not currently have, or know too much about, pet insurance.