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Customer service especially Christina is excellent
Customer service, especially Christina, is excellent
Insurer: Trupanion
By: Patricia
ease of enrolling online and changing some details.
ease of enrolling online and changing some details. i'm reserving giving an extra 1 point after i have actually used the policy and see how well it works for me.
Insurer: Trupanion
By:
Easy to submit a claim.
Easy to submit a claim. Fast response time
Insurer: Trupanion
By: Theresa
Everyone was so professional and customer focused.
Everyone was so professional and customer focused. Very supportive and no negative input that would lead me to believe you'd decline my claim. Appreciate the positive approach, regardless of whether it will be approved or not.
Insurer: Trupanion
By: Karen
Excellent customer service and prompt answers.
Excellent customer service and prompt answers.
Insurer: Trupanion
By: Nestor
Friendly and knowledgeable
Friendly and knowledgeable
Insurer: Trupanion
By: Carolina
I chose this score because the people who work there are really animal lovers as I'am and they really speak my language.
I chose this score because the people who work there are really animal lovers, as I'am, and they really speak my language. , which I appreciate. Each and everyone I have ever had a conversation with is very kind and understanding. Thanks to all of the emloyees, Diane Goodman
Insurer: Trupanion
By: Diane
Very easy and so important to my pet.
I didn't have to do anything. Mohnackey filed for me even before I got the bill, so that all I had to pay was the deductable and percentage. I was a bit taken back by how much it cost for a foxtail incursion, but it was clear that my Shorkie was in serious hurt, so it had to be done. With Trupanion, I was able to get it done without too much anxiety over the cost.
Insurer: Trupanion
By: Carl