154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 17, 2020

An Insurance Company That Actually Cares For Your Fur Baby!

I have never had such caring and responsive customer service than with Healthy Paws. They truly care about my fur babies! My claim was handled quickly and fairly. Look no further for EXCELLENT pet insurance. It's a great investment in your pet's health and well being.

Insurer: Healthy Paws

By: Mitzi

Useful
September 17, 2020

Happy

If you love your pet and you better, Take care of them and yourself with peace of mind that you have good insurance. Don’t think you won’t need it, YOU WILL.

Insurer: Pets Best

By: Rick

Useful
September 17, 2020

Avoid at all costs

PetsBest took a month to process my claim for a standard vet visit and then did not pay the whole amount - they did not even cover the disposal fee - please read the reviews on google or bbb before you choose an insurance company.

Insurer: Pets Best

By: John

Useful
September 17, 2020

There When I Needed Them

They've been wonderful. I didn't use it for the first year and a half or so. Once I did need to use it nothing was ever denied out right. Something's fall under exclusions but they were minor charges. I'm extremely grateful to Pets Best as they gave me more time with my beloved kitty and restored her comfort. For reference, she had a tumor on a lung love the size of a golf or ping-pong ball. She's a 9lb cat so that's pretty significant. I also called in advance just to see if I can get a pre-authorized as I was very worried about not getting reimbursed. They put me at ease ensuring me that this is a type of stuff this policy is for. Since I have been with them for quite some time they seem to be no question it was not pre-existing so that's the only thing I would look out for as a prospective member. Don't expect to have the insurance for 2 months and you easily get reimbursed for a major surgery that may have been pre-existing (diagnosed pre-existing) also there are usually breed-based exclusions, which is also normal.

Insurer: Pets Best

By: Christopher D.

September 17, 2020

Satisfied Long Term Customer

After trying other pet insurance carriers for several years, once we found Healthy Paws, we found a permanent pet insurance partner for our two dogs. Healthy Paws has been easy to work with and provides prompt claim responses and payouts. There is definitely a peace of mind to knowing we can get any medical service necessary to maintain the health of our pups thanks to Healthy Paws!

Insurer: Healthy Paws

By: Charles

Useful
September 17, 2020

Financial ease during our pups surgery!

Our dog Remy unfortunately had to go under TPLO surgery. I called ahead of time to customer service to ensure this was covered. They were super helpful and of course covered the entire surgery. The direct deposit option is great and made the financial process of this a breeze! Thank you!

Insurer: Healthy Paws

By: Katie

Useful
September 17, 2020

best insurance decision i could have made

my dog recently started to get severe allergies, we have had to take her to the vet many times within the past couple of months, at one point i even had to take her emergency. Thankfully, we were covered through HealthyPaws, all of the claims i have submitted have been taken care of by this insurance with no difficulty at all! thank you HealthyPaws!

Insurer: Healthy Paws

By: michelle

Useful
September 17, 2020

Great care and compassion

Very happy with the service and professionalism.

Insurer: Pets Best

By: Claudia

Useful
September 17, 2020

Best pet insurance

I have loved Healthy Paws. I wish my medical insurance was so straightforward! The app is super easy to use. Claims are easy to submit, and I've never had a claim denied. Everything is very straightforward. I've unfortunately had to submit lots of claims because my pit/lab mix has had horrible ortho problems with his legs and had six surgeries. I highly recommend Healthy Paws! I have a policy for my cat and dog.

Insurer: Healthy Paws

By: Laura

Useful
September 17, 2020

Good enough.

No real issue, but very slow in processing claims. They say it's because of the current situation(coronavirus), but they were always slower than what they claimed even before this. They used to say they could process in 2-3 days but that's never happened. Latest claim was exactly 40 days. I give 4 stars because they are a proper pet insurance company and I have received exactly what I expected when my dog had an emergency situation. They just need to get their times down for claims.

Insurer: Pets Best

By: Brendan Dever

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