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The speed with which this company…
The speed with which this company processes and pays claims is outstanding. The customer service is off the charts. I recommend them to anyone looking for pet insurance.
Insurer: Healthy Paws
By: Michael Burkey
Pets Best really is the Best!
Low costs, fast claim review, and an honorable company. Pets Best exceeds my expectations and I highly recommend.
Insurer: Pets Best
By: Jennifer Cash
GDV - A true emergency
Trupanion answered the phone when I called them from the emergency hospital. They were in contact with the emergency hospital very soon. It took 25 minutes before the hospital got the OK from Trupanion that they would cover the claim. I don’t know what the hospital would’ve done in that one hour if my dog had needed intervention other than giving him fluids and comforting medications. I guess they would’ve told me I would have to pay everything upfront until they heard from Trupanion. After the incident was approved by Trupanion, everything went smoothly. My dog got the life-saving surgery he needed and Trupanion paid their part directly to the hospital. I paid my part directly to the hospital upfront. It was a smooth deal other than one email that said the claim was not approved but that turned out to be in case they needed to take out his spleen which Trupanion thought would be a separate event not related to the GDV. The GDV was caught early enough that the spleen did not need to be removed, but had it needed to be removed it would have been covered. Thank goodness.
Insurer: Trupanion
By: Susan
Lightening speed and very fair claim processing.
My 1.5 year old dog just ended up with an overnight stay at a hospital for something he swallowed. Healthy Paws not only accurately and quickly (less than 24 hours) processed my claim, but refunded me the money in about 2 days. They are better than my regular health insurance. They even followed up to see how my dog was doing.
Insurer: Healthy Paws
By: Violetta
Price hiked twice in less then two years?
I have had them since my dogs were puppies. Now they are 3 years and 4 years. The premium has gone up twice in less then two years. Now, i am paying almost double what i originally signed up with. Unsure if it's because my dogs are aging? They wouldn't explain the premium increase. Just sent generic message and link to cancel if i dont like it. Shame.
Insurer: Healthy Paws
By: Yelena Janosick
Thanks to Healthy Paws for taking the worry out of my pets medical bills!
Thanks to Healthy Paws for taking the worry out of my life saving cost of my pet's surgery and recovery. With all that is going on now and a pandemic and the fact my business was shut down for over five months, I would not have been able to pay the cost of over $4,500 for his life saving treatment without the 90% reimbursement for his medical cost. The app simply let me take a picture of the invoices and within days reimbursement into my account, made the normal worrisome experience less worrisome and attention to his surgery and recovery a lot less stressful. Thanks Healthy Paws for over six years of covering Lucky, you are the best!!!
Insurer: Healthy Paws
By: Jerry
Hi everyone,
Hi everyone, My name is Lynn Patrick and I just wanted to write on here to let everyone know that TRUPANION has saved our dogs lives MANY many times. If it wasn’t for them caring about animals like they do, our Lilie & Noah would’nt be here with us. They both have had to have life saving surgeries which was very expensive and TRUPANION was right by our side through everything. They covered 90% of all their bills. They are true ANGELS in my mind.
Insurer: Trupanion
By: Lynn
Trupanion is great
Trupanion has taken great care of Prince Noel. Thank you so much.
Insurer: Trupanion
By: Carol
Ridiculous!! Deceptive!! Leads owners to believe they would have coverage!
They denied a claim we had saying our puppy had A pre existing condition. He was a few months old Just because at his first visit to vet We commented that he gets diarrhea and had to switch from grain free to regular food And he gets car sick and vomits. They classified him to have vomiting and diarrhea as a pre existing condition. Well I guess that for the rest of our puppies life if he ever gets sick it will be because of those two reasons All comes back to the food and car sickness Since it is pre existing after all. What a joke!!!!
Insurer: Petsecure
By: Lois
We really appreciate having Trupanion
We really appreciate having Trupanion. They were there when we needed them. And wonderful knowledgeable people to deal with.
Insurer: Trupanion
By: Alan