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company only responds to negative reviews with "have a good day" I wonder why...
This company only responds to negative reviews...I wonder why. I posted about 1 hour wait times on the phone and their response was "you can email or chat" Their chat is an autobot that you cant have a personalized convo with. People are paying premium prices, they want good customer service and this company lacks just that.
Insurer: Pets Best
By: Alyssa Gradel
I can’t thank u enough
I can’t thank u enough! My Bella had a funny spot on her back and I set an appt. The next day I nudged her butt and she screamed, so I took her in the next day and she was full of bacteria. An infection on her skin, tail(English Bulldog), and intestines. I submitted my claim same day and I was reimbursed 4 days later!! What a quick turnaround! I appreciate having this insurance and thank u so much!! And Bella is active again and getting better fast!!!
Insurer: Spot
By: Liz Hargrove
Fantastic service and quick reimbursement
We have been using Healthy Paws for our rescue pup for about 6 months, and already had to submit several claims. The process was so easy, and we got reimbursement via mail very quickly with no questions asked. They even reached out to us after each case to personally ask how our dog was doing after his health scares, which was such a nice personal touch. Prices were also the best we found. Definitely recommend them for your pet!!
Insurer: Healthy Paws
By: Kylie
Great customer service and quick reimbursement
We have been using Healthy Paws for our rescue pup for about 6 months, and already had to submit several claims. The process was so easy, and we got reimbursement via mail very quickly with no questions asked. They even reached out to us after each case to personally ask how our dog was doing after his health scares, which was such a nice personal touch. Prices were also the best we found. Definitely recommend them for your pet!!
Insurer: Healthy Paws
By: Kylie L
Claim was processed in a very timely…
Claim was processed in a very timely manner.
Insurer: Spot
By: Kristi
Frankie and I feel more secure since Trupanion reduces financial strain of his health care.
Frankie is the first dog for whom I’ve had health insurance. Keeping him happy and healthy is most important to me, and Trupanion insurance is a valuable partner because I’m not as worried about costs. If only Trupanion were available for people!
Insurer: Trupanion
By: Claire
Healthypaws has been nothing but…wonderful!
Healthypaws has been nothing but amazing for myself as a pet owner and to my two dogs, Bear and Bronx. I would recommend this company to anyone with animals. The peace of mind it gives you knowing that if something happens to your "kids," they've got you covered. They also check up with you to see how your animals are doing. At first, I though it it was just an animated auto-response email, but it was an actual person that carried on a conversation about Bear and genuinely seemed to care. A+ company!
Insurer: Healthy Paws
By: Samantha Canale
Top Drawer Pet Insurance in Every Way
Being a member of Healthy Paws has been one of the best decisions I have ever made. The unfailing support and compassion that the Healthy Paws company demonstrates has been so helpful as we have undergone very upsetting situations with our dogs over the years. At a time when we are so upset about the situations going on with our dogs, it is unbelievably helpful to know that we don't have to make decisions based on the finances of the medical care, but just on helping our sweet ones get the help they need to get well again. We have been a family of multiple dogs for many years now. Our recent family of three dogs are all experiencing problems at this point as we are a household of senior dogs ( and senior people!). Since March, everyone has had problems, but our youngest has had the most significant problems with a diabetes and concurrent cancer diagnosis. So, needless to say we have been flooding Healthy Paws with claims since March. But, I cannot tell you how comforting it has been that we have been able to focus our thoughts completely on caring for our dogs and not worrying about how we can take care of paying for the service. So, thank you for all you do to help bring peace of mind.
Insurer: Healthy Paws
By: Rose
Great service!
I am amazed by Healthy Paws. We switched from Nationwide because their claim tracking was so archaic and complicated and it took 30+ days to be reimbursed. Healthy Paws is so quick and easy! Our claims are processed within 2 days and they have incredible customer service. With the stress of having a sick doggo, it's a relief not to have additional worries about insurance issues.
Insurer: Healthy Paws
By: Hillary