154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

September 20, 2020

Always good experience

Always good experience

Insurer: Trupanion

By:

Useful
September 20, 2020

appreciated the warning my compromised credit care did not work and let me know in time to continue coverage.

appreciated the warning my compromised credit care did not work and let me know in time to continue coverage....(did not need it but still liked the headsup}

Insurer: Trupanion

By: Bernard

Useful
September 19, 2020

Excellent insurance and excellent customer service

Excellent service and customer service is the best 🥰🥰🥰🥰

Insurer: Embrace

By: Linda

Useful
Verified September 19, 2020

The best!

The best!! I have only had positive experiences! Claims are processed quickly and reimbursements are in the account within two days!

Insurer: Healthy Paws

By: Sophie

September 19, 2020

This is my first claim and so far so…

This is my first claim and so far so good.

Insurer: Pets Best

By: Christine Pauley

September 19, 2020

Not the best pet insurance. Disappointed.

I read this was the best pet insurance but honesty it hasn’t lived up to the other reviews. The first claim takes months to process to establish a history. I would call to see what the delay was with reimbursement and was on hold for 50 min before hanging up. Called again the next day and had to wait 45 min.

Insurer: Pets Best

By: Alyssa Gradel

Verified September 19, 2020

Awesome company

I was able to understand everything the different levels were very nice i was extremely satisfied with how easy the search was and how the rate brakedown was organized. I just wish the prices were a bit cheaper.

Insurer: Prudent Pet

By: Michele-Marie

September 19, 2020

Fantastic, prompt service, great coverage

Healthy Paws is the best! My 3-year old dachsund mix (probably terrier), Lyle, ruptured a disc and had severe spinal trauma a little over one month ago. Though the injury is typical of dachshunds (long backs, short legs, fearless jumpers), she was young to have it happen. It paralyzed her from the waist down. She had surgery that, with the hospital stay and all the other associated expenses, cost ca. $15,000. Healthy Paws paid 80% of it, and did so within days of my submitting the claim. For the last three weeks, she has had rehab 3x a week. Each visit costs $220, and, again, Healthy Paws has paid 80% of it (and will continue to do so as long as Lyle needs it). Their customer service representatives are super friendly, helpful and kind, and their claims department patiently answers all questions and gets reimbursements to us in a timely fashion. All that is so important when you have a beloved pet in pain and in need of intense care and you are emotional and trying to sort through the complexities of pet care and insurance. Lyle has gotten stronger since beginning her therapy, and though paralyzed from the waist down with no control over her legs (or bladder or bowels) when it started, can now stand on her own and even stand up. The therapist is very hopeful that she will walk again! We're so grateful to Healthy Paws, because we never could've afforded the entire cost of either the surgery or the therapy, and would have had to let her go. Now, thanks to Healthy Paws (and marvelous veterinary care and the determination of our fierce dachshund who won't give up), chances are good that she'll regain control of her back legs and walk again. We owe them an enormous debt of gratitude.

Insurer: Healthy Paws

By: Maria

Useful
Verified September 19, 2020

Healthy Paws and its wonderful service

I am so happy that we got Healthy Paws pet insurance when our dog, Lyle, came into our lives a couple of years ago. She is a healthy 3-year old dachshund mix (probably terrier) that a little over a month ago ruptured a disc and consequently suffered severe spinal trauma that resulted in paralysis from the waist down. She had surgery two days after the trauma; together with the hospital stay, medications and other various expenses, it cost ca. $15,000. Healthy Paws not only paid 80% of that, but since then has reimbursed us for 80% of her (fairly expensive) rehabilitation. She sees a specialist in canine rehab 3x a week, who does massage therapy, exercises, acupuncture, laser therapy, vibration therapy and other assorted things at the cost of $220/session. It is worth every penny, but we in no way could’ve afforded Lyle’s surgery or rehab costs on our own and would’ve had to let her go. Now, a little more than one month after the surgery, Lyle has gone from being completely paralyzed from the waist down with no control over her rear legs, her bowels, or her bladder to being able to stand on her own and even to standing up on her own. The prognosis for her walking again is good! We have found the customer service representatives at Healthy Paws incredibly friendly, empathetic and helpful, and those in the Claims Department patient, responsive, and prompt in their reimbursements. All this is so important when one’s pet is in pain and you are trying to move as quickly as possible to get it the care it needs to improve chances of recovery. We owe a tremendous debt of gratitude to Healthy Paws, as well as to the marvelous veterinarians Lyle has had and to Lyle herself, who is incredibly tenacious, stubborn and determined (sound familiar all you dachshund owners?). If any dog can walk after such a trauma, it will be Lyle, but only with the help of Healthy Paws and her caregivers.

Insurer: Healthy Paws

By: Maria M.

September 19, 2020

Pets Best was very good about covering…

Pets Best was very good about covering our expenses for our sick cat when she had to go to the hospital.

Insurer: Pets Best

By: Gatcha Wolf Pup

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