154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
235,974 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,325 reviews
10,787 reviews
27,479 reviews
14,161 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
Terrible customer service
I’ve submit one claim for a simple ear infection and the process has been very difficult - the explanation of benefits only reflects half the amount I submitted and I have re-submit and sent follow up emails, with no resolution. The length of time to get a response is considerable, and to date, my questions have been disregarded and remain unanswered. I’ve cancelled my policy after one claim submission because of the total lack of customer service.
Insurer: Petsecure
By: Darren
Peace of mind for me while caring for my dog
I got pet insurance for my 2 black labs when I adopted them 7 years ago at age 3 and 4 after going through cancer treatment and surgery for my previous dog that was outrageously expensive. For 6 years I didn't really use it, but in the last year, they have both had medical issues and currently one of them is undergoing surgery and cancer treatment. The claims process is really easy. Claims are reviewed and approved in a timely basis. Their customer service people are friendly and responsive whether in an online chat or on the phone. They are very clear about what they will or will not cover. My only regret is that they don't cover preventive things like vaccines, heartworm and flea/tick preventive medications. But otherwise, I have been very happy and won't get another dog without having insurance.
Insurer: Trupanion
By: Pam
Healthy Paws promptly responded to my claim
Healthy Paws promptly responded to my recent claim for major surgery on my cat. It is reassuring to know that I am able to provide the best care for my cat because of Healthy Paws. Thank you!
Insurer: Healthy Paws
By: Carol
I spent $221 on my dog and y’all…
I spent $221 on my dog and y’all reimbursed me $90
Insurer: Prudent Pet
By: ladieboo
I wish I could rank it as a 0
They were easy to contact when I signed up, promised the world. However, when my puppy got sick... I didn't hear back from them. I called and it would never get through, I emailed and they answered weeks later. Then, I tried to get the bills covered. It was $800 of my money gone that should have been covered. At this point, they elect to tell me that she needed a health check done before her file could be completed, despite me being told when I signed up that since she was only 8 weeks old that she would not need a prior health check. I paid for 4 months of their coverage, money that wasn't actually covering anything. When I canceled, they wouldn't give me that money back despite that back that she was not covered at all. I cannot say anything good about this company. Avoid it, and move to something with better service like Trupanion instead.
Insurer: Petsecure
By: B
Testing
Didn't speak to a human. Haven't used anything yet. Just read the fine print and texted some computer a question.
Insurer: Trupanion
By: JOANN
They care about my pet
They care about my pet
Insurer: Trupanion
By: Chris
Trupanion seems to be right on top and there for my needs with my pets if I ever have to use the insurance.
Trupanion seems to be right on top and there for my needs with my pets if I ever have to use the insurance.
Insurer: Trupanion
By: Mandy