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Pet parents across the U.S. and Canada have left over 207,763 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Best decision for my dog!
Healthy paws has been one of the best decisions that we have made for our dog. Even though the premiums are a bit on the higher end, it has always been super easy to submit claims. The EOB after the claim has been processed, clearly calls out the breakdown and I have never had to go back to customer support on this. We recently got a major surgery (ACL) done for our dog and I submitted the invoice a couple of days after. This was a huge bill and I was nervous on how much I would be getting back (based on the breakdown of the invoice). Surprisingly the majority of the bill was covered by the insurance and money deposited into my account in a few days, there was not even a single follow up call done by insurance company to check or verify the details of the invoice (which is something I have heard other insurance companies do a lot and harass customers). Kudos to the great team at Healthy paws and keep it up !!
Insurer: Healthy Paws
By: Pankaj
Comprehensive protection for rambunctious pups
Ever since the integration with VitusVet, Nationwide claims processes have become easy and seamless, making it easier to take advantage of the comprehensive protection offered for my pup.
Insurer: Nationwide
By: Bernardo
Hesitant at first but very happy so far! Just do it!
Great customer service, fast claim resolution! This is the first time I've insured my pet and it has been a great experience!
Insurer: Nationwide
By: Kelley
Excellent customer service
I have turned in 5 claims so far for 4 dogs, and I have had quick responses and reimbursements. I’m very glad we decided to get pet insurance and go with nationwide
Insurer: Nationwide
By: Hayley
Thank you for taking “worry” away from my pet’s care!
At six months of age, we have learned that our puppy has allergies — to bees and to catnip! The reactions were so frightening, and we had to go to the Emergency Pet Clinic twice. While she is perfectly happy and healthy now, I know that the monthly payments have been money well spent, and the coverage has taken the worry out of being a pet owner of our wonderful puppy, Charlie.
Insurer: Nationwide
By: Cheryl
Very fast claims
Well explained at outset Claims are fair
Insurer: Nationwide
By: Robert
Quick is not a word in their vocabulary
Here I am at day 40 still without being paid. I know I will get the money eventually, but until then I pay finance charges to my bank while they make money on YOUR money as you wait. I am disabled and on a fixed budget. I can't afford these games. I know what they are doing. Before I got sick I was in the financial field. This game is as old as time. Keep the money as long as possible to make money on the interest. Same reason most people get paid every 2 weeks. Gaming the system at your expense. And the looking at records excuse is flimsy. I have every document from the day I got him from the pound as a kitten... Shame on you pets best! Only saving grace is no pre existing conditions. As soon as we settle up I think I will spend the extra 3 dollars a month to go with a better company
Insurer: Pets Best
By: Jay
Excellent service!
Great Service, very helpful, wish they covered More ....
Insurer: Nationwide
By: Debbie
Best decision ever!
Getting ASPCA insurance was the best decision I’ve made regarding my pet’s health. They have a very easy submission process I can do from my phone the minute I leave the vet’s office. They are usually very timely in processing claims and the direct deposit feature is wonderful. I never realized how something could help cover everyday I’ll eases such as allergies and make owning a pet more reasonable.
Insurer: ASPCA
By: Katherine