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Excellent coverage support and customer service
Excellent coverage, support and customer service
Insurer: Trupanion
By: Jean
Gratitude for Trupanion
Not only was the online claim submission process easy and comprehensive, we were so appreciative of how promptly our payment was delivered. We never thought we would have to use pet insurance bu then life delivers unexpected situations. And this was a costly one! We are so very thankful to have kept pet insurance with Trupanion. Highly recommend!
Insurer: Trupanion
By: Lesley
Great communication and fast response but Trupanion is lacking in coverage for regular health maintenance
Great communication and fast response, but Trupanion is lacking in coverage for regular health maintenance
Insurer: Trupanion
By:
Great experience at Trupanion
The phone representative was very helpful when I called to discuss my deductibles. The claims process is very user friendly and I received information and payment quickly. Thank you.
Insurer: Trupanion
By: Mary
Helpful and responsive chat feature
Helpful and responsive chat feature
Insurer: Trupanion
By:
I am very satisfied with Trupanion.
I am very satisfied with Trupanion. Chad was helpful in explaining the reasons for deductible on my claim
Insurer: Trupanion
By: JoAnn
I submitted all supporting invoices etc.
I submitted all supporting invoices, etc. with initial online claim form for Ethan. Apparently they were not transmitted as an email requesting documentation was received; now resubmitted. Until claim has been settled/payment received I cannot rate higher. I based score of 8 upon Trupanion resolution of precious Jewely’s healthcare crisis.
Insurer: Trupanion
By: Mary
I've never had to use my pet insurance until now 7 years later.
I've never had to use my pet insurance until now, 7 years later.. and Elizabeth was helpful with my questions when the site was down.
Insurer: Trupanion
By: Amanda
My dog is young so I haven't had to use the insurance yet (thank goodness) but I'm comfortable knowing we have the coverage.
My dog is young so I haven't had to use the insurance yet (thank goodness) but I'm comfortable knowing we have the coverage.
Insurer: Trupanion
By: Jeannine