207,763+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,763 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Fantastic service
Excellent customer service. Easy to submit claims. Would recommend to others. Considering adding additional pets to my policy.
Insurer: Nationwide
By: Elizabeth
Trust Nationwide
Have had Nationwide/VPI for over 20 years. never had a problem with any claim that was covered. Great service reps.
Insurer: Nationwide
By: Kim
Highly recommend this Nationwide pet insurace
I did not expect Nationwide to cover all that it did when I submitted the almost $1800 bills and I am extremely greatful. Pokey once again in good health,
Insurer: Nationwide
By: Marty
Insensitive and clunky
Very complicated list of coverage percentages, and there's a waiting period of 14 days which I believe to be inhumane. My dog had an emergency during that waiting period and when I called to inquire about the coverage they read me scripted responses and said they couldn't help. Then when I cancelled my plan the operator had the nerve to wish me well, as if any compassion exists in a company that literally won't help an animal in need when the owner is PAYING for coverage.
Insurer: ASPCA
By: Maxine
Pets Best is the Best Pet Insurance ever!
It's been SO easy for us to make claims and receive reimbursement with Pets Best! So so glad we made the best choice in selecting Pets Best Insurance for our beloved pup Rocky Shade! You can check him out on Instagram rocky.theaussiedood
Insurer: Pets Best
By: ANGIE
Affordable pet insurance 👍🏻
Affordable pet insurance, and it comes with a very handy app. Claims process has been a breeze. Also it’s very convenient for storing all of your pet’s health data so you never have to have a panic attack about missing another vaccine or doctors check up. Has it’s down falls like any other insurance when it comes to paying out, but overall Figo has been pretty good.
Insurer: Figo
By: Alina
I only graded customer service low since I've never had to call. The claim process is so easy and smooth!
Pearl hurt her leg. I had ease of mind due to pet insurance to get the care for her that she needed to heal fast.
Insurer: Nationwide
By: Kristie
HORRIBLE COMPANY, WAS GOOD NOW AWFUL
Sneaky company quotes a $1,000 deductible but you must spend over $1,300 to meet a $1,000 deductible! Their own website apologizes for delayS in paying claims...go see for yourself. Calls go unanswered for up to an hour then answered by a Philippine phone room. They dont pay the vet's fee! They dont cover things like stem cell therapy like Embrace does. Trust me, this company haS morphed into a total loser! I switched to Embrace that charges an honest deductible....$1,000 means $1,000! They pay the vet's fee and meds. They covered over $2,ooo for stem cell therapy for my dogs hips (Healthy Paws not). Try calling Healthy Paws then call embrace. Try submitting a claim and see who pays within a reasonable period of time and who does not. Embrace will cover up to 30K annually and thats far more than you may ever need! I URGE YOU TO ASK HEALTHY PAWS HOW MUCH YOU MUST SPEND TO MEET A THOUSAND DOLLAR DEDUCTIBLE. ASK THEM WILL THEY PAY YOUR VET? WILL THEY PAY FOR STEM CELL THERAPY OR ACUPUNCTURE. GO LOOK AT THEIR APOLOGETIC WEBSITE. DO YOU SPEAK TAGALO....CAN YOU UNDERSTAND FOREIGNERS OR WANT YOUR MONEY AND JOBS OUTSOURCED WHEN EVERY OTHER PET INSURER IS HOME BASED. DISGUSTING. PLEASE SEE CONSUMER AFFAIRS 1.5 STAR RATING: https://www.consumeraffairs.com/pets/healthy-paws-pet-insurance-and-foundation.html
Insurer: Healthy Paws
By: DAVIS
Good claim service, but pre-existing conditions practice make it difficult to use
I signed up for Nationwide this year for pet insurance for the first time. There are a lot of positive aspects of how you submit claims, etc., but what has made it difficult to get value from it has been how they have gone into my pet's history to identify any pre-existing conditions or even current conditions that may have been related to earlier conditions. Basically, unless your dog is in perfect health or if you are anticipating new expenses as your dog ages, then this probably isn't a good value.
Insurer: Nationwide
By: David
Just one complaint
Just one complaint. I wish you would put the invoice number on my refunds. This way I can match them up to see what I got per invoice. Is that possible? Thank You.
Insurer: ASPCA
By: customer