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I cannot be more pleased with this company and their customer service
I cannot be more pleased with my coverage and the customer service with Healthy Paws. We have two French mastiffs or Douge de Boudreauxs . These pure breed dogs have had numerous surgeries and events through out their 5 and 6 years, many of which have been life threatening. I cannot express what a comfort it is to be able to tell the vet that we are authorizing any life saving measures and tests needed. Our last event was major abdominal surgery from bloat and torsion. I obtained the vet's notes the next day and uploaded my paid invoice and notes through the easy to use website. My payment was processed within a day or two and funds loaded into my bank. This first class company has never squabbled about a claim, test, or even surgeries that are predisposed to this breed. Our premium even was reduced this year since we had gone a year or so without any claims. When can you ever say your premium was reduced. I highly recommend this company to anyone. You do not ever want to be in a position when you have to choose a vet bill over your fur baby's life.
Insurer: Healthy Paws
By: Chris
So easy to use!
The claims process is very easy to use. I have been pleased with the service thus far. I recommend!
Insurer: Spot
By: KK
Highly recommended!
Submitting a claim was super easy and it got approved within a week. I’m so glad I switched from other pet insurance and now I can give my babies necessary cares without worrying about the cost. Thank you!!
Insurer: Spot
By: M.Y.
This is hands down the worst pet…
This is hands down the worst pet insurance on the market. They pretty much cover nothing at all and they quick to deny your claim. I paid $119 a month for the premium platinum coverage and out of four different claims none of them received a reimbursement and the explanation of benefits they sent me was extremely vague and they always said the same thing using the same two codes as the reason for denial. Go with Liberty Mutual and leave Spot to someone who wants to wasted their money. I canceled my policy TODAY!
Insurer: Spot
By: Christina Spells
Spot insurance has been a life saver!
Spot insurance has been a life saver for my pups. One of them has been diagnosed with seizures. He is so young and so small. I could not afford his care without SPOT. The claims are easy to complete and the wait for reimbursement is minimal. I am very happy with the 5 star service.
Insurer: Spot
By: Sylvia Robertson
Always asking for more info...When you…
Always asking for more info...When you receive an itemized final invoice. The expectation is for you to see what applies to my policy and reimburse me. Medical notes is optional on your site so there shouldn't be a need for you to contact my vet and request more info. Getting off to a bad start I'll be taking my business elsewhere. No one needs the hassle.
Insurer: Spot
By: Britt
I did send any claims yet but there…
I did send any claims yet but there will be two today one wright's vet and the other one for Lehigh valley veterinarian demologist.
Insurer: Spot
By: JustAnswer Customer
Thankful
Our representative Kathleen was very kind and friendly and helpful! We feel a sense of comfort in having this insurance program if we ever needed it for our beloved dog Cooper!!??
Insurer: Trupanion
By: Cara