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Pet parents across the U.S. and Canada have left over 207,763 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Hartville saved my pup and can save yours, too!
10 years ago no one could have ever convinced me that I would purchase health insurance for my pet. I thought it to be silly and self-indulgent. As a favor to a friend who sells insurance, I purchased a pet insurance policy because it didn't seem unreasonably expensive. Six months later, my Rottie mix rescue pup was diagnosed with Megaesophagus, a condition that does NOT have a good prognosis and that euthanasia is the typical recommendation. Because of Hartville, I have been able to get my pup the care and treatment he needs including, medications, checkups, and nutrition. The claims process is very simple, and my reimbursements are received within days of submitting my claims. The approval process for treatment is also very straightforward, and Hartville is clear on what treatments are covered for my pup before they are administered. If not for Hartville, it is unlikely that we would have been able to seek the right treatment for my pup as it would have been too big of a financial burden. My pup is not only alive but thriving because of Hartville. I have peace of mind because I know he is covered as is our Shih Tzu rescue. Any pet that is adopted into my family (and I hope to add several more) will have a policy from Hartville, and I keep encouraging anyone who will listen to do the same.
Insurer: Hartville
By: Stacy
I love the quick claim process Easy and painless
Met life is the way to go with pet insurance and I am fortunate my company offers it as an optional benefit for our puppy.
Insurer: Nationwide
By: Werner
Buyer Beware
There is a 270 day limit to get claims approved. You can still submit the claims, but they will deny it. Why even bother allowing you to submit claims if it's past the time they'll pay? I tried SO MANY TIMES to submit a claim through the mobile app after the incident occurred but it wiped it out every time and wouldn't allow submission. By the time I had a chance to scan in the invoices and submit on a computer it was denied. Junk insurance where they charge you but never pay up.
Insurer: ASPCA
By: Valerie
Quick and easy to submit a claim.
Quick and easy to submit a claim.
Insurer: Figo
By: E Seremetis
Wonderful
This is the best pet insurance on the market.
Insurer: Nationwide
By: Lynn
Claim process takes 2 to 3 months
Its takes 2 to 3 months for Pets Best to process a claim. Even with all the documents, receipts, photos, Vets records and contact information the process is still delayed. My direct deposit has been confirmed/correct bank account but the claims department disregards and mails a check instead. Such a unpleasant exprience..not what I expected.
Insurer: Pets Best
By: Ms.K
Avoid at all cost.
Avoid this insurance company as it refuses to pay out all claims. It has been over 40 days since orginal claim it has not been approved. There are many negative reviews due to issues with them paying out claims. There are other insurance out there with better plans choses one of thems.
Insurer: Pets Best
By: Desoto Wolf
Nationwide allows me to take the best care of my pets without the added stress of worrying about the cost of needed care
Nationwide pet insurance has given us wonderful peace of mind knowing that if our pets need medical care, the bulk of the expense will be covered. Filing a claim is very simple and reimbursement is generally very quick. Our experience with Nationwide has been excellent.
Insurer: Nationwide
By: Laurie
Good coverage ....easy to work with.
While I wish the reimbursements were a bit more the coverage is good. Compared with other companies and am satisfied that this was the right choice.
Insurer: ASPCA
By: Angela
Checking up on us
It was so nice to see an email today from the company that insures Roxanne and checks up on her. We’re going through a tough time right now and it really helps that you care that much. Thank you
Insurer: Nationwide
By: Mark