154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

4.9
Fetch

27,453 reviews

4.9
Pets Best

14,149 reviews

4.9
Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 08, 2020

Great experience!

Had an easy and seamless experience 😊

Insurer: Pets Best

By: Janet Michaluk

October 08, 2020

Customers Last, Profits First

I am a longtime Trupanion Policy holder. I am very disappointed with the customer service. The rates have gone up extremely every year, and Trupanion makes changes to the policies without proper notification. And the customer serious is poor. If there is an issue, the customer comes last. Trupanion is another greedy, profit motivated corporation that puts its policy holders last. Save your own money monthly, instead being held hostage by companies like Trupanion who will rip you off overtime.

Insurer: Trupanion Canada

By: Stephen

Useful
Verified October 08, 2020

Thank you so much

I feel Trupanion is an honest company and they are true to their word with benefits. Thanks Trupanion for being there for us and our fur baby Buddy

Insurer: Trupanion

By: Barbara

Useful
October 08, 2020

Customer Last, Profit First

I am a longtime Trupanion Policy holder for a Labrador and since he was a pup. I am very disappointed with the customer service. The rates have gone up extremely every year, and Trupanion makes changes to the policies without proper notification. And the customer service is poor. If there is an issue, the customer comes last. Trupanion is another greedy, profit motivated corporation that puts its policy holders last. Save your own money monthly, instead being held hostage by companies like Trupanion who will rip you off overtime. * There is no option to respond to Trupanion. However, I talked to a Trupanion customer service rep and supervisor and my grievance regarding a policy change and misinformation from a customer service rep fell on death ears.... as a long time policy holder, I found this disregard a betrayal of my loyalty... beware

Insurer: Trupanion Canada

By: Stephen

October 08, 2020

Making a claim is quick & easy.

I am grateful for Pets Best efficiency, great website, easy to file a claim - Pets Best is truly the best.

Insurer: Pets Best

By: Joyce

Useful
Verified October 08, 2020

Insurance helps a lot when you actually need it.

If you upload the proper paperwork then the review is relatively quick and you receive your reimbursement. I received mine without having to upload additional documents. After losing a pet you don't need the additional hassle of many questions asked. And Prudent pet asked me no further questions.

Insurer: Prudent Pet

By: Emanuel Papadakis

October 08, 2020

Best Insurance for my Fur Babies

I can't say enough about how great Pets Best is! Having 3 medium/large sibling that loves to run and play. Accidents are prone to happen, and sure enough. Knowing that I have insurance for all 3, truly puts my mind at ease. In fact, I upgraded and included the wellness policy. The best decision I ever made was to adopt my 3 fur babies, 2nd best decision was to get Pets Best insurance for my babies. I've done my homework before making a decision on a company, and by far Pets Best offers the best deal! Reimbursement may at times be delayed, but knowing that I'll be getting it I don't worry. You can email updates and you can even check online.

Insurer: Pets Best

By: Miho Kamanao

October 08, 2020

Without hesitation and delay trupanion…

Without hesitation and delay trupanion saved my Frenchie's back. My pup had a slipped disc that required CT scan and surgery that was thousands of dollars which I ended up paying a fraction of which helped during these hard times...Thank you so much!!! I highly recommend!!!

Insurer: Trupanion Canada

By: R Winterick

October 08, 2020

Long processing time, but good overall

I experienced over a month in processing my claim, but when it was processed I found the explanation of benefits to be helpful and consistent with my expectations.

Insurer: Pets Best

By: Meredith Cook

October 08, 2020

Steph is fantastic!!!

Steph was so great to work with. She was very knowledgeable and knew exactly what would be best for us.

Insurer: Prudent Pet

By: Jill Altenburg

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