207,763+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,763 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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So far so good...
I have only had this policy since April 2019. So far I have met my deductible and the returns have been very good. Submitting a claim is so easy and you can do it from your phone. Customer service answers all your questions in detail and are very pleasant. They only thing I would want to see change are the rates. They are a bit pricey.
Insurer: ASPCA
By: Lisa
Eazy Teazy
I appreciate the eaze of this policy. Being in the insurance business I especially appreciate the follow up.
Insurer: Nationwide
By: Greg
Treated like royalty.
Easy to FAX claim - Payment received in very short time. Nothing but great service from Nationwide.
Insurer: Nationwide
By: Annette
Strict coverage restrictions for pre-existing conditions.
Needs comprehensive coverage at a more reasonable price. If conditions are excluded from coverage, then an adjustment should be made to the price of the policy as I am covered for less and less but still pay full price. Further, GI exclusions should be specific rather than excluding the ENTIRE system as it is extensive and complex and reduces the number of issues I am covered for whilst paying FULL price for FULL coverage. Further, Online portals, apps, and other platforms need to be optimized, streamlined, made more accessible, and to offer more features and tools. Lastly, the I.D. card and collar tag need to be made of more durable, long-lasting material and to include more details.
Insurer: Nationwide
By: Jared
I would never be without Nationwide Pet insurance
I have all 4 of my furry kids insured through National. Including my 21 year old kitty. All I can say is thank you, thank you! Great job!
Insurer: Nationwide
By: Christine
Honest and responsive company
I have had my cocker covered since Nov 2014 with Pets Best. Customer service on the phone is excellent and reimbursements are accurate. The turnaround time on sending direct deposits has lengthened about four days. Explanation being-many new clients. The one negative is the 50 % increase in premium for the upcoming renewal in November. I was expecting a 30 % increase and find 50 % too high. And that is with 70% reimbursement. Overall, a solid insurer, superior to VPI which covered my first five rescues. So, recommended!
Insurer: Pets Best
By: John
Happy with service
I am very happy with the service you provide.
Insurer: Pets Best
By: Judith
Quick and easy
Poppy received his semi-annual booster shots, a fecal exam, and a renewal of his Heartgard and Nexgard script on October 1. Process to file claim was quick and easy. Payment was in my account within two weeks. Poppy is a healthy pup!
Insurer: Pets Best
By: Therese
Very happy
As always Pets Best was great. Very happy with The promptness and EOB are always appreciated.
Insurer: Pets Best
By: Sandi
Thank you
Thank you so much for your care and service. This was our first experience with filing a claim, and unfortunately, it was when our pup passes away. The process was very easy and communication was also very easy. What impressed me the most was after the claim was processed, two months of coverage cost was also credited. This demonstrates the ethics of this company and concern for the customer. Thank you.
Insurer: Pets Best
By: David