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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Claims experience
Submitting the claims was easy but It took a long time to get the claims processed
Insurer: Trupanion Canada
By: Darryl
Excellent as always!
Excellent as always! 11 years later and fantastic dealings every time!
Insurer: Trupanion Canada
By:
Fast and easy claim process.
Very happy with the claims process. In 6 years I’ve never had a claim but it was a painless experience.
Insurer: Trupanion Canada
By: Dusty
Great company!
The submission process was done simply online and the review and reimbursement process was quick and painless.
Insurer: Trupanion Canada
By: Luanne
Great experience
Stephanie was very helpful and answered all of my questions.
Insurer: Trupanion Canada
By: Joanne
I have been very happy with the timely responses to estimate submissions.
I have been very happy with the timely responses to estimate submissions. Everyone is always very friendly and helpful!
Insurer: Trupanion Canada
By: Chelsey
I like the coverage.
I like the coverage. And the website and chat options are great and convenient.
Insurer: Trupanion Canada
By:
I think you are all so wonderful.
I think you are all so wonderful...customer service is amazing, the kindness and compassion you give is beyond words. Than you, thank you, thank you!
Insurer: Trupanion Canada
By: Crystal
Madl's journey back to health
My shetland sheepdog Madl was doing great until her 12th birthday. After troubling symptoms and much testing (including an ultrasound), Madl was diagnosed with mucoceles gallbladder and autoimmune disease. Madl is a fighter and neither Madl nor her family were prepared to give up although she was in very poor condition by Christmas 2019. With emergency care to stabilize her, a special diet, supportive prescription medications and lots of care from her vets and her loving family, she is doing well today. She is likely to be on medications and a special diet for the remainder of her life. But a year later, she is back to her bossy-boots personality. Trupanion's coverage of much of her medical care and the ease of making claims has taken away one stressor from our determination to give Madl every chance to enjoy her final years. I have never wanted to make a decision regarding a beloved pet based solely on finances. I would highly recommend Trupanion to anyone looking for insurance to cover their furry family member. It's worth every penny!
Insurer: Trupanion Canada
By: Bette
Not an advocate for pet insurance now.
It isn’t that Trupanion was difficult to deal with but when we look at the cost of insurance versus what the payout is when a claim is made it doesn’t make financial sense to invest monthly and only get a fraction back. Better to save the money in my own account and use it when needed
Insurer: Trupanion Canada
By: Justin