207,775+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,775 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Positive experience
Overall positive, but processing time could have been better.
Insurer: Pets Best
By: Jodi
Best customer service
I enjoy the time and process it took pets best. They kept update with informative information about the claim. It was easy to understand the decision that was reached.
Insurer: Pets Best
By: Tyral
With Ease
We just filed our first claim and I was blown away by how easy the process was and by how quickly we received the reimbursement.
Insurer: Pets Best
By: Tiffani
Great Customer Service
Was super easy to submit the claim. There is a discrepancy on my claim, the way the vet invoiced procedures, I had to contact Pets Best to re-evaluate the claim, but that was still painless to do so.
Insurer: Pets Best
By: Jordan
Takes care of our pets
We have been able to do what is best for our 2 great Dane because of Pets Best Insurance.
Insurer: Pets Best
By: Brenda
EASY CLAIM FILING
I am very satisfied with the claim filing process. It's easy to attach pictures of your vet's invoice. The agents are very responsive. Money is deposited directly into my checking account. I recommend Pets Best for peace of mind.
Insurer: Pets Best
By: Patricia
Dog's ongoing health issues
My do suffers with a genetic disease that affects his walking. I submitted several claims for a series of shots. PB was very quick in reimbursing funds. PB is always keeps me updated on claims.
Insurer: Pets Best
By: Peggy
First claims experience
My only feedback was timing of processing the claim seemed long. The marketing message and being top rated was based on quick claims processing and I feel like mine took almost 14+ days.
Insurer: Pets Best
By: Rachel