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Actual scam!
Actual scam, heartless, fraudulent company! Buyer beware ! If you look at all these recent review giving them five stars all reviewers have 1 review only. It is very obvious that they are doing some kind of promotion with new customers in a bid to change consumers negative views about them, but DO NOT BELIVE IT! Soon these reviewers will see and be sickened like I am. I have trusted and loved this insurance company for far too long only to be treated in return with yearly price increases, decreases in coverage, and denials in coverage at every turn! Their new revised policies description of a “pre existing condition” very literally states “A condition may be considered Pre-existing: whether or not it was specifically diagnosed by a veterinarian, whether or not it was treated by a veterinarian, is in remission at the time of application, is seasonal in nature even if in remission at the time of application, is currently or previously being controlled by medication(s) ect” it goes on an on. I challenge you to find something they could not find a loop hole for to make it pre existing when their new policy actually states it can be considered pre existing whether or not it was diagnosed or treated by your veterinarian. Are you joking me? My dogs were both rescue animals age 2 and 1 when they started on insurance so they already had some previous vet history. This is not a good thing when this company is looking to connect dots that don’t even exist to make everything pre existing, and no amount of Dr’s notes or info will change their minds. Also, it is ridiculous to say you are “transparent” with your price increases and subsequent coverage decreases by sending you email saying “theese are your renewal options” and if you don’t like it, well, too bad. They could care less and don’t let them make you think any different. I have a two year and four year old dog and pay over $140 per month. I can’t imagine how much this would be costing me if my dogs were seniors. Also, your options are basically to either renew with them or just hope your dog doesn’t get ill, because now everything your dog has ever had or is ever even mentioned in the doctors personal notes ( insurance will get them, believe me) is a “pre existing condition”. They know they have you over a barrel and this is why they are getting away with these price Increases. I have filed a review with the better business bureau and will file an actual claim for mitigation if necessary, since they can’t seem to find any reason to pay their part for my dogs necessary surgery, only every fraudulent reason they won’t. SICKENING!
Insurer: Figo
By: Kym
my baby girl 🐶 Phoebe
Recently my baby girl 🐶 phoebe was diagnosed with a brain tumor after a couple episodes of seizure. She has since had radiation and chemotherapy. She’s doing good so far and hopefully the follow up MRI will show more good news. I just wanted to take a minute to say thank you Healthy Paws 🙏🏽! I can’t imagine not having her around after all we’ve been thru . I found her on the streets a few years ago and she’s been by my side thru divorce , depression, job change , 3 moves . It’s very costly treatment and I’m greatful that it was covered !
Insurer: Healthy Paws
By: Ravi Gokool
Terrific!
Pets Plus Us had been awesome. I have had a great experience with them so far, so much so that I just added another pet to my plan. So glad I joined with them.
Insurer: Pets Plus Us
By: Joanne
Great coverage!
I got Embrace insurance so I wouldn't have to think twice treating my Fiji for any illness she may have. Now after 12 years with them she's having cancer treatments and they've been great covering it!
Insurer: Embrace
By: Amy
Pets Best Pet Health Insurance is…
Pets Best Pet Health Insurance is usually good at paying out claims; however this time I filed a claim on September 14, 2020, and didn't receive payout until almost a month later on October 13, 2020. It shouldn't take at the most two weeks to receive your claim payout.
Insurer: Pets Best
By: Denitra Evans
Great Pet Insurance! You Won't Regret It!
This review comes from the heart and I mean every word I write. We adopted a new puppy about 6 months old a couple of years ago, and enrolled our new bundle of joy with Trupanion. Unfortunately our newest addition to the family got into some trouble soon after she was enrolled and broke her ulna and radius clean through on one of her front legs. When this happened, my heart sank because the Veterinarian advised that she would need to be getting a plate and pins to fix the break. I assumed that because I had just purchased the insurance, she would be declined. Most insurance policies have a 15 day waiting period before the insurance covers anything. However, when I took another look at the policy, it said that for accidents the waiting period was only 5 days! It turned out that our dog had passed the waiting period by just a few days and Trupanion approved the claim. After that it was smooth sailing as our dog was referred to a specialist orthopedic surgeon who conducted the surgery to place the plate and screws to hold both bones back together. It was a successful surgery and although she was in a heavily bandaged leg for quite some time as the bones healed, today almost two years later you would never know she had ever broken a bone. It was expensive, but Trupanion covered 90% of the cost paid directly to the Vet, while I covered 10% and a small deductible. I have never been so happy with a pet insurance company as I am with Trupanion. In addition, two years later while conducting an annual review of my premiums, Trupanion actually LOWERED the monthly premium for our dog! They base the premium at renewal on the age of the dog when it was first enrolled, not the age it is now! Great company, highly recommended. No other comes close.
Insurer: Trupanion Canada
By: Fenton Williams
Outstanding service!
Trupanion couldn’t have made the process of submitting a claim any easier and convenient! The customer service rep was extremely helpful and caring, taking the time to explain the process to me being I was a first time user. I submitted my claim online (outstanding user friendly claim process!) and two days later my case was reviewed, settled and an update sent. The day after that the claim check was in my account! Trupanion made a very upsetting event with my dog so much less stressful with the ease of using Quigley’s coverage. I highly recommend them for your pets insurance. Because of them, my mind is at ease that I can get him the proper care that he needs to heal.
Insurer: Trupanion
By: Donna
If I could give Pets Best no stars
If I could give Pets Best no stars, I would. Basically they make you jump through hoops to get your money back and conveniently, they can never put you in direct contact with a Supervisor or the Claims Department to move your claim forward. They find any and all reasons to deny the simplest of claims and repeatedly tell you its due to a lack of records from your vet (which you submit multiple times). Many friends and I chose Pets Best simultaneously to protect our pets, and I most definitely will be cancelling my policy and urging them to do the same. Not worth the headache and you pay on time monthly to them but they never do the same for you when it matters.
Insurer: Pets Best
By: Kasey Powers
We highly recommend Healthy Paws!
Our 6 (almost seven) year-old Boston Terrier, Finn, was diagnosed with a corneal ulcer in late August. We think he may have gotten hit in the eye while chasing after a tennis ball (his favorite activity)! Following a week of antibiotic treatment, his ulcer did not heal, and his regular vet performed a grid keratotomy. Another week or so of antibiotic treatment following this procedure and unfortunately, while his ulcer was healing in diameter, it was getting much deeper and turned into what is called a Descemetocele (a surgical emergency that requires immediate attention to save the eye). Finn was seen by an Ophthalmologist at a renowned local Specialty Veterinary Center and luckily, following an emergency conjunctival pedicle graft, his eye was saved and is now healing wonderfully. ALL of these visits and procedures were covered by Finn’s plan with Healthy Paws (aside from office visits and the remaining 10% that is not reimbursed with our 90% reimbursement plan). This was in the thousands of dollars… all because of a tennis ball! I wish we could say that this was Finn’s one and only large insurance claim with Healthy Paws, but they also covered a major tooth fracture surgery that he had a few years back. Needless to say, our investment in Health Paws has lifted an enormous financial burden off of our family. While we would obviously have Finn treated for any illness or emergency at the blink of an eye, with Healthy Paws, we know that we do not have to stress over the financial impact that might come with an emergency illness or injury. We HIGHLY recommend Healthy Paws to all of our friends and family with pets. We’ve been a happy customer of Healthy Paws for nearly 7 years and have no complaints. We hope to never need to file a claim again (for Finn or his sister, Marino) but we can be rest assured that we have Healthy Paws to rely upon should a pet emergency arise. Thank you, Healthy Paws!
Insurer: Healthy Paws
By: Marie
Great claims service
So happy I purchased Healthy Paws insurance for my rescue puppy. They have been extremely professional and easy to deal with from registration to claims processing. My vet commented that they were easy and helpful when filing claims. Would highly recommend signing up when you adopt your new fur baby
Insurer: Healthy Paws
By: Amy