207,775+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 207,775 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Excellent Service
Extremely happy with fast turnaround of claim payments..... Easy and efficient
Insurer: Nationwide
By: Jo
Nationwide helps us when we have to go to the vet for Yoshi
I am so glad we have Nationwide for Yoshi. It helps us with the costs of caring for him.
Insurer: Nationwide
By: barbara
OUTSTANDING PET INSURANCE!
I recently adopted a 17 month old dog and because of the outstanding coverage Nationwide provides, I was able to provide him with a thorough examination to be sure he is and remains healthy. After canceling my last policy 7 months ago when my previous dog passed, I'm amazed at how much quicker Nationwide sends reimbursement payments. I checked other companies to be sure my dog was getting the better coverage and I'm glad I returned to Nationwide. GREAT JOB NATIONWIDE!
Insurer: Nationwide
By: Ed
CUSTOMER SERVICE IS LACKING.
For the amount of money my policies cost, I would expect better customer service. I am STILL waiting on the resolution of a claims dispute for my cat, Simon.
Insurer: Nationwide
By: Michelle
Excellent service
Excellent quick service!
Insurer: Hartville
By: Emily
Claim Sevice
Claim was handled expeditiously and professionally. Pet is going through a very difficult period with her gastro / digestion system. Handling of insurance claim in a speedy way greatly lessen this owners stress.
Insurer: Nationwide
By: David
I was very pleased with claims processing
very good service
Insurer: Nationwide
By: Michael
Nationwide saved my dogs life
Nationwide has been fantastic. My dog needed exploratory surgery for a possible obstruction and my Nationwide coverage gave me the confidence to make the decision to go for it. A very good thing I did, because his intestine had already ruptured and had we waited any longer he would have died. Thank you for your hassle-free claim approval. You have earned a customer for life.
Insurer: Nationwide
By: Eric
Unfortunately there is not a 0 star…
Unfortunately there is not a 0 star rating. This company is sneaky and deceptive. Stay clear! When they say preexisting conditions they mean if your pet has ever been to a vet before signing up with them for any reason, they will deny any claim and claim! - pre existing condition. When you call and try and get some kind of explanation for their ridiculous policy they will say industry standard sorry we are working on this. I spent hundreds of dollars in fees and was able to claim 0 that is right absolutely nothing, zip! After being with the same vet for almost 20 years I will be leaving because they have partnered with Trupanion. Apparently both more worried about making money and lining their pockets then helping people or animals. Shameful business practice. Find another insurance company.
Insurer: Trupanion
By: K
Waste of money
I purchased a standard VPI insurance for my dog when she was a puppy, and the coverage was pretty good (I would get back 50-60% of my claim amount, which was great). When they became Nationwide, coverage became terrible. I recently submitted a $1500 claim for my now 11 year old dog to have a cancerous tumor removed from her leg and got only $273 back! Routine care like exams and vaccines has a similar return rate. I had the CareGuard Core, so not the most expensive plan, but not the cheapest either. Completely useless waste of money - I'll just be putting the money into savings in the future and it will be a better deal.
Insurer: Nationwide
By: Emily