208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
208,199 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
19,699 reviews
10,961 reviews
5,201 reviews
58,966 reviews
14,621 reviews
Category with most reviews
This chart shows the distribution of review categories.
Excellent!
I love having nationwide insurance for my two cats. The claims process is extremely simple and anytime I have to call I get a representative quickly and they’re always super nice and helpful. I can’t say enough good things about you all and I’m constantly informing my pet owner friends about nationwide insurance lol.
Insurer: Nationwide
By: Angel
This was the best experience and has an easy process for reimbursement. The website is also easy to use.
Nationwide is the best pet insurance I've experienced and would highly recommend it. If you want an easy company to work with benefits that covers more than just the basics then you want Nationwide.
Insurer: Nationwide
By: Kristine
What's up Pets Best?
******************************************Edited************************************ My November claim showed a processing time of 20 days. My most recent claim shows a processing time of 30 days. THIRTY DAYS. Not quite the 2-3 days as promoted on their own website!!!! I will keep updating my reviews in hopes to keep others from falling for the false claims (no pun intended) made by this company: "We apologize about the delay. Your claim and your pet are important to us. This isn't normal for our company to take this long, and I promise it is not intentional. We have experienced an overwhelming amount of growth in our business that was not expected and are currently processing more claims than we could have ever anticipated. I understand this is not your fault, but we are working really hard to get back up to speed, and we appreciate your business as we work towards that goal." If this statement were true, this lame and patently false canned message would have disappeared months ago. They are not working hard to get back up to speed, they are not hiring new employees. They are trying to save costs. As for the recent 5 star two day claim processing time, I call bullcrap. They are planted reviews to try and bring the rating up. This business was bought out by Synchrony. Synchrony is NOT in the insurance business. They are a financial service company. They offer retail credit cards and not surprisingly, pet care credit. Synchrony doesn't give a rats butt about anything but taking your money and then dragging their time when paying out claims. ____________________________________________________________________________ What happened? Greed? Before 2019, claims processing took 2-3 days MAXIMUM. Now it's up to 20 days. What's up with that? The main reason we started with Pets Best over 10 years ago was because of the turn around time and excellent customer service. Now it seems like the company just wants to hold on to your money and make interest on it instead of focusing on customer service. 20 days for a routine claim???? When it's time to insure a new pet, you can bet your bippy that we will NOT be going with Pets Best. Hopefully the employees are at least getting raises with some of the money they are keeping to accrue interest.
Insurer: Pets Best
By: Kg
Quick easy claims with no hassles
Getting nationwide pet insurance is one odd the best decisions I've ever made in regards to my pet.... I just take a picture of my vet bill and submit my claim through the vitus vets app... literally 5 pushes of a button and my claim is submitted.. my claim is usually processed and paid in 2 weeks...
Insurer: Nationwide
By: Jake
Yearly Checkup
We are so happy with decision to get pet insurance, even happier that we chose Pets Best !
Insurer: Pets Best
By: Dale
Paw infection and treatment.
I am very satisfied.
Insurer: Pets Best
By: Colin
First Time - Great success
This is my first time to enroll in Pet Insurance. The experience could not have been smoother!
Insurer: Pets Best
By: Peter
Easy to file, difficult to get
It is really easy to file a claim, but the process is very, very slow and it takes a couple of calls to get any action.
Insurer: Pets Best
By: Maggie
Clementine
I didn't even realize I could submit a claim for our cat's fatal lymphoma until we were moving out of the country and therefore discontinuing coverage. The person who updated my mailing address encouraged me to submit the claim anytime. The process itself couldn't have been more simple, and the claim was resolved/explained/paid very quickly - within about a month from submission to payment.
Insurer: Pets Best
By: Tara