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Generally very quick in resolving claims and the team is super helpful when you email call or chat but one of my claims has taken over two months and I am yet to get an answer on whether it will be approved or not.
Generally very quick in resolving claims, and the team is super helpful when you email call or chat, but one of my claims has taken over two months and I am yet to get an answer on whether it will be approved or not...
Insurer: Trupanion
By: Ana
Great customer service again today with another rep.
Great customer service, again today with another rep. Always the best!
Insurer: Trupanion
By: Nathan
Great claim service!
Great experience.
Insurer: Trupanion
By: Jennifer
Greg was very helpful on the online chat.
Greg was very helpful on the online chat. Answered all of my questions clearly and precisely.
Insurer: Trupanion
By:
Helpful friendly and professional
Helpful friendly and professional
Insurer: Trupanion
By: Joanne
I called because I had a question about why a part of a claim wasnt covered.
I called because I had a question about why a part of a claim wasnt covered. The representative was very polite and helpful.
Insurer: Trupanion
By: Alison
Rating Choice
I can’t give a 10 when I just purchased the insurance. I have not had the need for it yet!
Insurer: Trupanion
By: Daniel
I feel it's a good company.
I feel it's a good company.
Insurer: Trupanion
By: Jill
I think your coverage is becoming quite expensive even though we do have an older cat.
I think your coverage is becoming quite expensive, even though we do have an older cat. After all, the deductible is $500--and rarely do our vet bills exceed that.
Insurer: Trupanion
By: Alfred