154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 21, 2020

User friendly

very easy to sign up... user friendly site

Insurer: Trupanion Canada

By: Josee

Useful
October 21, 2020

it is a bit pricey.

it is a bit pricey.

Insurer: Trupanion

By: Sherry

Useful
October 20, 2020

Excellent

One of the first things I did when I got my Lab puppy at 8 weeks was sign up for pet insurance. Having researched different insurances I landed with HealthyPaws because of their good sonsumer rarings, competitive premiums and website user friendliness/interface. I have never regretted this decision. The premium has climbed significantly in the 8 years since I have been a member, but my Lab has gone through an array of health issues since she was a puppy - chronic stomach issues, two knee operations and kidney disease to name a few - and HealthyPaws has saved me thousands of dollars despite the monthly premium payment. Their claims submission process is simple and straight forward, their claims department immediately confirms receipt and the review and processing time is very prompt. A detailed explanation of benefits and reimbursement follows within a matter of days. Their customer service phone support has also been outstanding, helpful and friendly. I recommend Healthy Paws to anyone looking for dog insurance, in particular if you have a young puppy with no pre-existing conditions to maximize the benefit.

Insurer: Healthy Paws

By: dj

Verified October 20, 2020

Bester than others I've had

Took a while to go through but it was pretty easy to do!

Insurer: Prudent Pet

By: Jess

Verified October 20, 2020

very happy with spot

very happy with spot

Insurer: Spot

By: Timothy Lair

October 20, 2020

Terrible Customer Service- took over a month to process any claim or get a reimbursement

I cancelled my policy with Pet's Best after using them for about 6 months. To pay $45 a month on pet insurance and not receive adequate customer service is unacceptable. The claims process was extremely lengthy- took over a month for anything to process and I had to be the one to keep reaching out asking what is going on. I feel as though businesses are now using Covid as an excuse for poor customer service and that doesn't sit well with me, when these claims can all be processed via the internet. Overpriced insurance for low quality service. Would not recommend.

Insurer: Pets Best

By: Emily

Useful
October 20, 2020

worst rip off dog ins

this is the worst ins i have ever come across you collect more than 400 a month on my dogs and then you won't even reimburse for for their heart meds

Insurer: Pets Best

By: deanna

Useful
October 20, 2020

Seems like a rip-off.

After paying the premium for a couple years, my dog needed emergency x-rays. It cost almost $400. Instead of any reimbursement, i was told that it would be applied to my yearly deductible of $500. Where's the benefit?

Insurer: Pets Best

By: Troy

Useful
October 20, 2020

I had to wait over a month to be…

I had to wait over a month to be reimbursed. The pet insurance company I use for my dog processes claims in a few days

Insurer: Pets Best

By: Robin Ramirez

October 20, 2020

Great experience!

Thank goodness we finally decided to insure Emmy, just months after we did, an extended (and expensive) hospital stay became necessary and Healthy Paws has been great, they have covered everything they said they would, and reimbursement has been quick. I had a minor issue with a claim and when I called customer service it was resolved quickly and kindly. We have a friend who is a vet and she has used Healthy Paws for years for her dogs; she is the one that referred us, and I am so glad she did!

Insurer: Healthy Paws

By: Anna

Useful

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