154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,780 reviews

4.9
Fetch

27,472 reviews

4.9
Pets Best

14,160 reviews

4.9
Trupanion

63,001 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

October 19, 2020

Because you guys Rock!

Because you guys Rock!!

Insurer: Trupanion Canada

By: Tanya

Useful
October 18, 2020

So glad we have pet insurance. It has given us peace of mind with our dog’s health.

We love having the peace of mind that comes with pet insurance. I would not have a furry friend without this.❤️❤️

Insurer: Pets Plus Us

By: Jill

Useful
Verified October 18, 2020

When I bought HealthyPaws health…

When I bought HealthyPaws health insurance for our dog I wondered about the coverage and the customer service, especially given how health insurance for people can be difficult to navigate and to get coverage for medical problems. HealthyPaws online reviews were good so I thought I'd take a chance. Well I was not disappointed. When our precious labradoodle, Lily, was stricken with thyroid cancer we were fortunate enough to find a veterinary radiation oncologist who could treat her fairly advanced cancer. The radiation treatments were not cheap but they were effective and she is making good progress towards recovery. When I submitted the invoices for reimbursement I worried about whether HP would cover her treatments and medication. They did and with no hassles! It was an easy process and they covered both the radiation therapy and the follow-up medications. Based on my experience. I would highly recommend HealthyPaws. Wish the human health insurance companies provided as good service and concern for the patient as HP has. 5 Stars.

Insurer: Healthy Paws

By: Gerard R

October 18, 2020

Good company just long turn around time

I was able to get reimbursed for my claim and it was a smooth process to submit all paperwork etc. however it took over a month to get reimbursed. That was the only con. Otherwise a good experience

Insurer: Pets Best

By: Gabrielle Garcia

October 18, 2020

My dog is alive because of Healthy Paws

I don’t like insurance. I resisted the idea of pet insurance and relied on a self-funded account for years. Then I ran through my $5,000 pet account in six weeks and couldn’t replenish it. I had to accept vet care had gotten too expensive for me not to have insurance. After researching and polling friends, I selected Healthy Paws. I can budget for preventive care and other predictable expenses, so the fact that Healthy Paws doesn’t cover them wasn’t a concern. I also liked that Healthy Paws doesn’t have a per incident deductible or a per pet, per incident or annual maximum. About 4 ½ years ago, I enrolled my clumsy puppy, Coquette, because I just knew she was going to break something. I added my adult dog, Kite, just because. Admittedly, I felt like I was throwing money away the first year. Then my healthy Kite developed an odd liver issue with excessive drinking and urination. Healthy Paws paid for the diagnostics then and over the next 3 years, as multiple vets, vet hospitals and specialists tried to figure out what was making his liver values sporadically flare and subside. Healthy Paws paid for the allergy issues that Coquette developed, ultrasounds and an emergency spay and, sadly, diagnostics and exploratory surgery to discover the lymphoma that ended her life at age 3. Last year, I added a new puppy to Healthy Paws. It was also the year Healthy Paws saved Kite’s life. A trip to Blue Pearl at the end of July revealed he was in acute kidney failure. The cause was unknown but he was put on IV treatments and then meds to stimulate urine production while testing for a cause, including the eventual Leptospirosis diagnosis, began. Two days after being admitted, the specialist said he wasn’t responding to treatment and I had 3 options: (1) keep doing what we were doing (wasn’t working!), (2) pursue dialysis (very expensive and not local), or (3) think about saying good-bye. Everything logical in me said euthanasia was the answer. I was still trying to rebound from my portion of the expenses for Coquette’s lymphoma, I already owed Blue Pearl over $2,000, and dialysis would be very expensive with an estimated 50% chance of success. It was hard to think about losing another relatively young dog just seven months after losing Coquette, so I asked him to check into dialysis. Later that afternoon we made the drive from Kansas City to Purdue University…the closest vet hospital that did hemodialysis. Estimated cost--$8,000-$10,000. He responded beautifully and was able to come home a week later to finish the rest of his recovery at Blue Pearl. Five days later we were on our way back to Purdue for a liver biopsy to see if the team who had done such a fabulous job saving his kidneys could figure out why his liver had suddenly failed. Was it the Doxycycline he’d been switched to for the Lepto or was it due to the underlying mystery liver condition? His liver values started declining once the Doxy was stopped and he was put on liver supplements, and five days later he was home for good while we waited on the biopsy results. Unfortunately, the biopsy didn’t give us any answers, so his mystery liver remains a mystery, and he will remain on lifetime liver supplements ($135/month). All told, saving his life cost over $18,000. Without Healthy Paws pet insurance, he would be dead. I wouldn’t have had any other choice. I can’t say enough good things about them and have recommended them often to my friends and social media contacts. Thanks, Healthy Paws!

Insurer: Healthy Paws

By: Debbie

Useful
October 18, 2020

A little slow in handling of claim

A little slow in processing claim But very easy to submit claim and reimbursement was per policy and very fair.

Insurer: Pets Best

By: Joe

Verified October 18, 2020

Trupanion’s compassion & care for my pets claims

Trupanion has been truly amazing during my pets time of need. Working with the hospital to get claims processed as quickly as possible so my pet could continue treatment for this grueling disease she has come down with. Trupanion has been kind and compassionate when helping with questions and claims

Insurer: Trupanion

By: Mike

October 18, 2020

French Bulldog owners beware!

I had Healthy Paws insurance for my two year old French Bulldog. French Bulldogs are considered a Brachycephalic dog breed, or short snouted dog. My dog had an emergency vet visit while out of town because she had breathing difficulty. I submitted a claim, which was denied, because her primary vet noted during a routine examine that she had features (palate / small nostrils) that are commonly associated with breathing difficulties with this breed. Although the emergency vet did X-rays and said she had a good lungs and breathing tube, the notes collected from her primary vet classified her as having a pre-existing condition because of her primary vet's observations (note we've never experienced breathing issues prior to this emergency visit). I appealed the first decision because I wanted to know why they covered this breed if they don't accept characteristics of this breed. My appeal was also denied. I asked both representatives I spoke with why French Bulldogs are accepted for coverage knowing the common challenges with short snouted dogs and neither could give me an answer. Added to my frustration was that when I signed up, my dog was enrolled as a Mixed Breed where my premium was $30 per month. When submitting the claims we discovered her breed was incorrect and my new premium was $105 per month. A $75 difference to cover a French Bulldog and my claim was still denied. Very disappointed with the end result and therefore I canceled my Healthy Paws insurance and will be sharing my experience with others as a watch out for this company.

Insurer: Healthy Paws

By: Anne

Verified October 18, 2020

Excellent Pet Coverage

When my husband & I found out that our pup Ruby had Cushings Disease, we were devastated. We prayed for the best, knew that we had to remain strong and braced ourselves for the numerous Vet bills that were to come. Thankfully, Ruby was diagnosed with the early stages of Cushing's Disease. However, having TRUPANION as our pets insurance, we are able to breathe a little easier knowing that after meeting our deductible, 90% of every medical bill, as well as 90% of Ruby's medication, is covered. This is an enormous blessing because in the first few months of Ruby's diagnoses, the numerous Vet visits as well as the necessary bloodwork to make sure she was responding well to her medication, was quite substantial. And Ruby will be going every few months from here on in, so that her Vet can monitor her and make sure her body is continuing to do well. Knowing we have great coverage is tremendous and having such a caring company to work with definitely gives us great peace of mind. TRUPANION employees are extremely courteous and every email sent to Trupanion is immediately responded to, with a very short wait time for reimbursement. Payments are deposited to the bank number on file with them, along with emails informing you of all updates. We were told of TRUPANION by a good friend and so happy we took his advice to use them. My husband and I couldn't be happier and we highly recommend this wonderful company!! Peace of mind is tremendous and knowing you can count on your pets insurance to be there when needed, is more than wonderful!

Insurer: Trupanion Canada

By: Inez

Useful
October 18, 2020

Best pet insurance

I had Healthy Paws insurance until the day my beloved dog passed. Everything done by them was perfect, I had their insurance for years and not one complain. They always processed my claims and answered my questions in a perfect way, very professionally and nice. It makes me wonder why in general Insurance for humans are not that good?

Insurer: Healthy Paws

By: Abraham

Useful

Compare top pet insurance providers plans.