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Didnt realize claims had to be filed w/in 6mo, rather than within the same year the policy was in force.Of course, filed my claimfor surgery remove 2 tumors 181 days after the surgery & claim denied. tried to call multiple times and never was able to reach anyone, so don't even know whether claim would have been covered.Disappointing.

My dog Joey was sick, I brought him to the emergency care center & they kept him overnight. I was not sure if the insurance would cover the claim since it was so new & I never used any type of insurance before. About a month later we recived a check & were so grateful that ASPCA helped with this expense. Every employee was very curtios & pleasant. Thank you again

Having trupanion was the best thing I ever did for my dog. I got it when she was 7 wks and it has helped so much. I didn't use it much at first because they don't cover spading and vaccines so I thought about dropping it . Thank god I didn't in the past 2 months my Pitbull has torn her tplo or ACL and needed x rays meds and surgery I did the math and trupanion has paid so much of her bills. For the surgery alone it was over 3 thousand dollars which they paid all of up front and I only had to pay 300 hundred that's been the biggest bill but she also ate sugar free gum , chicken bones, so many things she is my million dollar dog and she is only 10 months .. But I have referred all my friends here it's the best thing I could do for my dog . I am a little bit of a worrier so she does go to the vet a lot but with this insurance and care credit it's ok. I can't say enough about them. O and when u call the reps are so nice and really do care

Having trupanion was the best thing I ever did for my dog. I got it when she was 7 wks and it has helped so much. I didn't use it much at first because they don't cover spading and vaccines so I thought about dropping it . Thank god I didn't in the past 2 months my Pitbull has torn her tplo or ACL and needed x rays meds and surgery I did the math and trupanion has paid so much of her bills. For the surgery alone it was over 3 thousand dollars which they paid all of up front and I only had to pay 300 hundred that's been the biggest bill but she also ate sugar free gum , chicken bones, so many things she is my million dollar dog and she is only 10 months .. But I have referred all my friends here it's the best thing I could do for my dog . I am a little bit of a worrier so she does go to the vet a lot but with this insurance and care credit it's ok. I can't say enough about them. O and when u call the reps are so nice and really do care

First of all I'd like to say that Embrace Pet Insurance has provided me great customer service! My first encounter with Embrace Pet Insurance was in March 2011 with Tenisha Lovelace. She not only took the time to explain the different benefits available, she also answered ALL of my many questions so I would have a better understanding how pet insurance works since:-.) I did not enroll in the Wellness Benefits rewards at the time, but did so March 2012 and it is a great benefit to have! I was reimbursed for Ziggy's office visit, vaccines, advantix II, and heartgard plus! I spent total of $400.00 and was reimbursed $400.00, which is the maximum annual wellness rewards benefit. I would highly recommend Embrace Pet Insurance to all pet owners!

I acquired PetsBest after 3 of my pets passed away after expensive illnesses (cancer, heart, pancreatitis) 2 yrs ago. I decided I needed insurance for the rest of my crew - 9 cats & 1 dog. My dog is now 15 yrs old & has numerous illnesses. PetsBest has paid every claim without issue. Last week, I faxed 2 claims for monthly medications on Thursday night. They were processed & paid by Friday afternoon. That was a 24 hr turn-around! They are fast but that was super-fast! If you ever have to call them, they are very pleasant to deal with. Very nice people on the phone. I highly recommend PetsBest.

I have had Pest Best Insurance for years and all I can really say is that because of them my dogs are still alive. My shepherd delvoped peranial fistuls and the vet and pills were expensive. And my huskey tore her acl, the vet bill over 4000.00 Because of my insurance I was able to save both my girls

Although things were difficult, Embrace was more than willing to listen to an appeal and recongonize the ommissions in the original assessment. I am thrilled that Embrace took the time to review and get needed documentation ultimately resulting in providing coverage for our sweet boy. I am happy with Embrace and the coverage they provide for this expensive medical condition our Tucker has.

I only have positive things to say about Trupanion. They have been wonderful when we needed them most for our two puppies. No matter when or who I have spoken to, they have always been truly caring and so helpful. Their customer support personnel are incredible. Thank you - they take the stress and worries out of a emergency situations involving our puppies.

I only have positive things to say about Trupanion. They have been wonderful when we needed them most for our two puppies. No matter when or who I have spoken to, they have always been truly caring and so helpful. Their customer support personnel are incredible. Thank you - they take the stress and worries out of a emergency situations involving our puppies.