208,199+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Claim Process Cumbersome
customer service is great. I typically have to call each time I want to submit a claim because something either isn't clear or I can't find information online. The claim process really does need improvement. The online form submission didn't work and the whole "form" process is old and should be updated to an online form and then attach the bills. Also, the need for all the diagnosis codes, etc should not be for me to complete; it's too complicated and time consuming for the customer. The vet bill should be enough information. The overall process is cumbersome, complicated, involves too much time and too much information. Thank you, Chris
Insurer: Nationwide
By: Christopher
I am very impressed with the turnaround time on Claims submitted
I had looked at a few Pet Insurance companies and based on what was offered and friends recommendation I chise Nationwide. I am very impressed with the turnaround time on Claims submitted.
Insurer: Nationwide
By: Natalie
Best Decision for Our Pets
We have Healthy Paws insurance for all four of our pets - two dogs and two cats. Filing a claim is VERY easy (especially if you use the app) and reimbursement for services is very fast. We have had nothing but POSITIVE EXPERIENCES from Healthy Paws for every claim we've submitted. It was clear from the beginning what was covered (and what wasn't). For us, we wanted insurance to cover any major illnesses or extensive ER visits - we knew that checkups, dental cleanings, vaccines and pre-existing conditions would not be covered. If you've ever taken a pet to the ER vet, then you know those bills add up quickly! I can't say enough good things about having this insurance for our animals! It allows us to make medical decisions for our pets based on what is the right treatment for them, and not based on how much it costs. Our 6 year old dog was diagnosed with a brain tumor last year, and because we had pet insurance, we were able to give her the care she needed to make a full recovery...a year later she is living life like a puppy - full of energy, happy and healthy. Thank you, Healthy Paws, for making it possible for us to give our pets the care they need and deserve. I'm recommending you to all my pet friends.
Insurer: Healthy Paws
By: Christa
Thank you nationwide
Eases with claims,,pleasant customer service and quick turnover!
Insurer: Nationwide
By: Debbie
This insurance is great!
This has been great insurance to have. It is expensive but has been worth it with two puppies.
Insurer: Nationwide
By: Janet
Great service
Love having pet insurance, I wish you had an option for pet dental.
Insurer: Nationwide
By: Sunitha
Prompt reimbursement for services rendered.
April is doing very well, thank you for your e-mail. She has completed her initial shots, had an excellent physical, bloodwork, and is thriving in our home. April and my wife and I are very happy with the assistance we have received from Nationwide Insurance.
Insurer: Nationwide
By: Peter
Thank You!
We are grateful to be able to have pet insurance and wellness insurance for our kitties.
Insurer: Nationwide
By: Terry
Best decision ever
Getting pet insurance is one of the best decisions we ever made and Nationwide is awesome ! Easy and fast claim service with a very reasonable premium.
Insurer: Nationwide
By: Virginia
Easy but takes some time
It's a pretty easy process. Love that I can now file online through the app but it does take some time and the follow up isn't quite there yet but it has gotten better. I'm happy.
Insurer: Nationwide
By: Jennifer