208,199+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 208,199 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

208,199 total


Most selected providers in "February, 2026"

This chart shows the distribution of the most selected pet insurance providers in February, 2026.

Providers with highest rating

Embrace

19,699 reviews

4.9
Healthy Paws

10,961 reviews

4.9
Fetch

5,201 reviews

4.9
Trupanion

58,966 reviews

4.9
Pets Best

14,621 reviews

4.9

Category with most reviews

This chart shows the distribution of review categories.

November 14, 2019

Excellent and courteous customer service.

I have found each customer rep with whom I speak being very courteous and patient. With our recent loss of Chester's brother, JD, here, too, we found the customer rep to have been very sensitive and cognizant of the very sad circumstances in which we lost JD.

Insurer: Nationwide

By: James

Useful
November 14, 2019

Best pet insurance and customer service ever!

I am so pleased with Nationwide pet insurance. The affordability, ease of submitting claims, the resources available - especially being able to get a second opinion, the newsletter, and thoughtful messages following claims show the customer care I've come to expect. Thank you for being top notch!!

Insurer: Nationwide

By: Tori

Useful
November 14, 2019

Awesome service

So thankful to have pet insurance to cover the cost of expenses with our dog.

Insurer: Nationwide

By: Sara

Useful
November 14, 2019

Excellent and comprehensive claim service

Excellent and comprehensive services. As someone who didn't know a lot about how pet insurance works, they are always eager to answer my questions and get me the help that I need!

Insurer: Nationwide

By: Angela

Useful
November 14, 2019

Nationwide makes caring for your pup easier! Vets are expensive, Nationwide provides the bridge to better health for your pet

Having a puppy is expensive, regular checkups, shots, neutering, in addition to the issues you never considered could happen can be devastatingly expensive. Nationwide makes vet care and pet care more affordable and easy. Easily submit receipts (Mobile app) and within a week or 2 at most your refund is deposited into your bank account. My pup is happy and healthy because I am assured he has the care he needs to grow up strong. Thank you Nationwide for the support to ensure Zeus stays healthy, happy and strong through every stage of his life!

Insurer: Nationwide

By: Cynthia

Useful
November 14, 2019

What good is it?

I see no positive benefit from the 24/7 vet helpline. I believe all they are going to do is tell you to take your animal to the nearest vet.

Insurer: Nationwide

By: Carol

Useful
November 14, 2019

Great product, great service and now much improved payment turnaround time! Thanks!

I don't know what has changed, but what used to take 4-6 weeks to get paid is now days to less than a week. That alone keeps me from looking at other insurers options. Submitting the claim is a breeze on the Vitus App, and now payment through CQP, and quick turnaround on same is absolutely fabulous! I don't have to worry about affording and providing care to my fur baby for those emergency situations that add up quickly. GREAT JOB NW PET!

Insurer: Nationwide

By: Terrie

Useful
November 14, 2019

Great Family Investment

Nationwide is always helpful, easy to get information from, and reimburses what is covered under your plan. Straight forward -no surprises!

Insurer: Nationwide

By: Mary

Useful
November 14, 2019

Great fast return when bills are submitted.

Great

Insurer: Nationwide

By: Jennifer

Useful
November 14, 2019

Amazing Customer Service and Prompt Reimbursement for Claims

I have been a Healthy Paws customer for a few years. The claims process is very easy and convenient since I can submit pictures of my invoices via the Healthy Paws phone app. I had not incurred significant pet expenses in excess my plan year deductible until recently. I paid the vet on a Wednesday evening and submitted pictures of my receipt and itemized invoice via the Healthy Paws phone app the same night. The claim was processed on Thursday and I received a direct deposit reimbursement on Monday. Their quick processing time surpassed my expectations! In addition, I received a personalized follow-up email from Healthy Paws to check in on my pet. Worrying about a sick pet is stressful enough. I did not have to worry about the financial burden of the ER bills thanks to Healthy Paw's efficiency in processing my reimbursement.

Insurer: Healthy Paws

By: Angie

Useful

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