Slow claims processing
Claims processing extremely slow, I have 2 dogs covered by this insurance and another covered by Healthy Paws. I have submitted claims with Healthy Paws and they processed my claims within a week. Pets Best has taken almost 2 weeks and I have heard NOTHING. I will be switching my other 2 dogs to Healthy Paws.
- INSURER:
Pets Best
- POSTED: 06/04/2012
- BY: Stephanie
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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Getting Petshealth was a great move.
We got our Shepherd/Elkhound mix from a shelter when she was three months old. She had so many problems by the time she was nine months old that we thought we'd have to give her away. Then we did two smart things. We got Petshealth insurance, and we go a new vet. We purchased a medium-range policy which has been affordable for nine years now and exceptionally helpful. Petshealth has chipped in on annuals, a venomous snake bite, ringworm, a dog bite, roundworm, and tumors which put us through a cancer-scare.Petshealth's premiums and reimbursements have always been reasonable. They have always been fair and have always treated us with respect. We have upgraded our policy with a "continuing care" option which, I believe - check me on this - crosses over from one policy period to another. I would purchase a Petshealth policy again and I recommend it to anyone looking for pet insurance.
- INSURER:
ASPCA
- POSTED: 06/04/2012
- BY: Jeff
- BREED: Mixed Breed
- AGE OF PET: Over 11 years
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Simple and easy
This was our first claim submitted through Embrace. The process was easy, notifications were timely and the process was very well run. Great first experience!
- INSURER:
Embrace
- POSTED: 06/04/2012
- BY: Jeff
- BREED: Mastiff
- AGE OF PET: 7 - 10
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Excellent
Claims processed and paid out very quickly.
- INSURER:
Trupanion Canada
- POSTED: 06/04/2012
- BY: Allan
- BREED: West Highland White Terrier
- AGE OF PET: 7 - 10
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Excellent
Claims processed and paid out very quickly.
- INSURER:
Trupanion
- POSTED: 06/04/2012
- BY: Allan
- BREED: West Highland White Terrier
- AGE OF PET: 7 - 10
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A company that does what it says it will do.
These are good business people and good pet people. They are helpful with claims and questions and we recommend them to whomever and whenever possible.
- INSURER:
Embrace
- POSTED: 06/04/2012
- BY: Jazz
- BREED: Borzoi
- AGE OF PET: 7 - 10
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patella issues
Informed and courteous representatives kept me posted on status of claim...they called me!!The company was prompt on providing a quote on an issue. Pleased with this insurance company to date.
- INSURER:
Trupanion Canada
- POSTED: 06/03/2012
- BY: Judy
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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patella issues
Informed and courteous representatives kept me posted on status of claim...they called me!!The company was prompt on providing a quote on an issue. Pleased with this insurance company to date.
- INSURER:
Trupanion
- POSTED: 06/03/2012
- BY: Judy
- BREED: Mixed Breed
- AGE OF PET: 7 - 10
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