154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,927 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,325 reviews

4.9
Healthy Paws

10,787 reviews

4.9
Fetch

27,479 reviews

4.9
Pets Best

14,161 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

November 08, 2020

A 30% increase in monthly with a generic explanation (the same as others around the country were given based on social media posts) is not acceptable.

A 30% increase in monthly with a generic explanation (the same as others around the country were given, based on social media posts) is not acceptable. I definitely cannot recommend Trupanion to others and have made my feelings clear on numerous social media posts. I see I'm NOT alone. POOR decision on Trupanion's part and horrible press for the company.

Insurer: Trupanion

By: Valerie

Useful
November 08, 2020

Easy and fast claim process

Claim payment fast and clearly explained.

Insurer: Trupanion

By: John

Useful
November 07, 2020

Saved a TON!

Pets Best saved us 2/3 off a huge vet bill when our cat Benny suddenly became very ill. This couldn't have been more helpful during a financially challenging year. Also, I felt more able to have all the tests and procedures Benny needed.

Insurer: Pets Best

By: Letitia

Useful
November 07, 2020

My first Claim

This is my first claim but I think every part of the process was easy enough by having to take a picture of the Vet invoice's with your cell phone and upload then with the app or scan them and upload using the web. The Claim was Processed and paid out just like they explain when you join so 5- stars the only thing you have to know though is make sure you keep proof of payment if not on the invoice summit recept or bank statement Required

Insurer: Pets Best

By: Vince

November 07, 2020

Exorbitant premium increases during pandemic

Premium increases aren't fun, but I understand that's part of the pet insurance industry. However, an increase of 25% per month during a pandemic seems exorbitant. Really frustrated because we've never made a claim with them so far *and* they used to be more flexible regarding premium increases. In 2018, they tried to raise our rates by 25% but lowered it when I called and asked them if they could take it down. It's usually only a couple of dollars. Now it's 10+ dollars every year. The fact that they won't budge on the rate hike when so many people are struggling is really awful IMO. Used to recommend Healthy Paws to every pet owner I met but will no longer do so.

Insurer: Healthy Paws

By: MH

November 07, 2020

Exorbitant Premium Increases During Pandemic

Premium increases aren't fun, but I understand that's part of the pet insurance industry. However, an increase of 25% per month during a pandemic seems exorbitant. Really frustrated because we've never made a claim with them so far *and* they used to be more flexible regarding premium increases. In 2018, they tried to raise our rates by 25% but lowered it when I called and asked them if they could take it down. It's usually only a couple of dollars. Now it's 10+ dollars every year. The fact that they won't budge on the rate hike when so many people are struggling is really awful IMO. Used to recommend Healthy Paws to every pet owner I met but will no longer do so.

Insurer: Healthy Paws

By: Megan

Useful
November 07, 2020

Best Dog Insurance

I highly, highly recommend Healthy Paws! My small yorkie has had a luxating patella surgery, a revision surgery, acute pancreatitis, and other issues. Healthy Paws has covered 80% on all of these expenses. Healthy Paws has saved me thousands of dollars! The customer services is always superb. Thank you Healthy Paws for all that out have done for my dog.

Insurer: Healthy Paws

By: Jennifer

Useful
Verified November 07, 2020

great experience

great experience, fast processing and easy site to upload claims.

Insurer: Spot

By: Erik Galloway

Verified November 07, 2020

BANK your money instead!

I have been paying pet insurance for 10 years now and I would have been better off saving the money monthly in a bank. I recently made 2 claims and both I am having issues with. One was solved today! They did not pay for the vet call out fee (watch out for this as this is not in the exclusion of the policy, only the exam fee is) and I had to dispute this, and after a few phone calls and a visit to the vet, who made a phone call ( why could they have not called the vet), and they decided to reimburse me for the vet call out fee. I have another outstanding claim which I put in for preapproval in September (my dog’s op was in early October) and I am still waiting for a pay out. My claim, they said was denied because they did not have the final invoice from the vet!! Rather than saying, ‘your application is pending until we get the final bill.’ Needless, to say, I am not happy! My biggest regret is not saving the money- have spent about $15000 so far on pet insurance and both my claims were just over 1000$!! And I will be lucky to get half of it back!

Insurer: Trupanion Canada

By: Mary

Useful
November 07, 2020

Fast reimbursed

My dog has bad very teeth, he has been taken out 18 teeth in 3 surgeries in last few years. Trupanion pays as the insurance policy within few days, not even ask a question. Thank you Trupanion

Insurer: Trupanion

By: Oscar

Useful

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