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Recently had a major dental claim for our 5 year old javanese. Trupanion reimbursed $1485 of a $2000 bill (there is a deductible and there were some not insured items on the bill) within two weeks. Very good about communicating the status of our claim. Would recommend to anyone. Have had several rate increases since beginning-only reason rating not 10.

Our experience with Embrace has been nothing but wonderful. Our vet office often forgets to include important information on the claim form, and Embrace takes the initiative to contact them and keep us updated until everything is complete. It is a relief to not be stuck in the middle of the process, yet be informed as to the status of every claim. I am truly thankful for their diligence and thoroughness.

I am not one to complain online about things. As a matter of fact, I do not think I have ever written a review about a business before, pleased or un-pleased. We enrolled our Italian Greyhound puppy in TruPanion, due to the fact that IG's are famous for breaking legs and we were worried with our puppy being as silly and as fast as he is, he may end up breaking a leg, which as you know, can cost thousands of dollars to repair. In October, our puppy ate some plastic from our window blinds which caused him some diarrhea and vomiting. We took him to the vet were they ran some tests and blood work. All came back negative for any type of bacteria or infection. He passed the plastic the next day and was fine. The vet concluded it was caused by the plastic and no further tests needed to be conducted. In December, our puppy became extremely ill. He had some type of bacterial infection (probably picked up from Petsmart because they are FILTHY, but that is whole other issue). Long story short, the tests, medicine, and care ended up costing almost $1400. We submitted a claim for reimbursment to TruPanion and it was denied becuase they said the December incident was a pre-existing condition, which is absolutely ridiculous. How is eating plastic and having a bacterial infection the same thing? We had our vet write TWO letters to them explaining how one was caused by the injestion of the plastic and one by a bacteria. They denied the claim again coming back and saying this time

I am not one to complain online about things. As a matter of fact, I do not think I have ever written a review about a business before, pleased or un-pleased. We enrolled our Italian Greyhound puppy in TruPanion, due to the fact that IG's are famous for breaking legs and we were worried with our puppy being as silly and as fast as he is, he may end up breaking a leg, which as you know, can cost thousands of dollars to repair. In October, our puppy ate some plastic from our window blinds which caused him some diarrhea and vomiting. We took him to the vet were they ran some tests and blood work. All came back negative for any type of bacteria or infection. He passed the plastic the next day and was fine. The vet concluded it was caused by the plastic and no further tests needed to be conducted. In December, our puppy became extremely ill. He had some type of bacterial infection (probably picked up from Petsmart because they are FILTHY, but that is whole other issue). Long story short, the tests, medicine, and care ended up costing almost $1400. We submitted a claim for reimbursment to TruPanion and it was denied becuase they said the December incident was a pre-existing condition, which is absolutely ridiculous. How is eating plastic and having a bacterial infection the same thing? We had our vet write TWO letters to them explaining how one was caused by the injestion of the plastic and one by a bacteria. They denied the claim again coming back and saying this time

Jasper needed surgery on both of his front legs & trupanion made the process of pre-approved payment to have this done, it was such a relief. Now I recommend trupanion pet insurance to any of my friends with animals.

Jasper needed surgery on both of his front legs & trupanion made the process of pre-approved payment to have this done, it was such a relief. Now I recommend trupanion pet insurance to any of my friends with animals.

After recurring bladder infections, our dog required an expensive ultra sound to determine if he had bladder stones and/or and enlarged prostrate. Fortunately this is covered by our dog's policy so at least we have made our deductible! Thanks Embrace insurance Linda

I am really happy and surprised at the experience I have had with Trupanion. I thought that I would not get anything from the claim since I was past the time limit due to medical problems, but I filed the claim anyway. I was pleasantly surprised to see that they opened the claim and very quickly sent me a return. They even sent an email asking if my dog was doing well. Does your insurance company do that? I bet not! I couldn't be happier with Trupanion!

I am really happy and surprised at the experience I have had with Trupanion. I thought that I would not get anything from the claim since I was past the time limit due to medical problems, but I filed the claim anyway. I was pleasantly surprised to see that they opened the claim and very quickly sent me a return. They even sent an email asking if my dog was doing well. Does your insurance company do that? I bet not! I couldn't be happier with Trupanion!

If it wasn't for Healthy Paws, I don't know what I would do. We adopted a shelter dog a year ago. I've used Healthy Paws insurance multiple times throughout the year including just this past month with vet bills adding up to nearly $1000.00! Within one week of the vet visit, the Healthy Paws checks were in my mailbox. They have been extremely helpful when I've called with questions, and they follow up with emails quickly. Just a great all around service!I wish that I had insurance like this for my last dog, and I'm so thankful that I have it now. Definitely not a mistake or waste of money. Don't hesitate - pick a monthly plan that works for you and apply immediately! I have the 90% reimbursement/$100 deductible plan - at $31.95/month. It's a bargain considering what I would have had to pay out of pocket. Highly recommended!