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Was pleasntly surprised how quickly I received a check! I faxed the claim to Trupanion and within a day had a confirmation e-mail that it was being processed. A day later I had another email, stating a ceck was on its way. Three days later I had it! They do take off some money for the office visit, but overall paid about 70% of the claim. I have 2 dogs and it was the same situation for the second! Great service.

I have a German Shepherd who was diagnosed with an ear hematoma, which needed to be surgically repaired. I didn't hesitate one minute getting the surgery because I knew Trupanion had my back! , I'm so impressed with the whole claims process. It took about 4 days to process 2 claims. Trupanion kept me informed through every step of the claims process.

I have a German Shepherd who was diagnosed with an ear hematoma, which needed to be surgically repaired. I didn't hesitate one minute getting the surgery because I knew Trupanion had my back! , I'm so impressed with the whole claims process. It took about 4 days to process 2 claims. Trupanion kept me informed through every step of the claims process.

The emailed status reports were great. I'm still awaiting payment. The only complaint I have is that they emailed me regarding one of the three invoices I sent for Wilson's illness, stating that I hadn't met the deductible so there would be no payment. I called and they told me they reviewed each invoice separately and I would receive payment on the other two invoices.

The emailed status reports were great. I'm still awaiting payment. The only complaint I have is that they emailed me regarding one of the three invoices I sent for Wilson's illness, stating that I hadn't met the deductible so there would be no payment. I called and they told me they reviewed each invoice separately and I would receive payment on the other two invoices.

I am so relieved I have Healthy Paws after our 2 yr. old Husky Mix, Kota, spent some time at the vet, along with the ER vet. She had to go in twice for fluids and couldn't keep anything in her. She had blood tests done and x-rays done to test for blockage. When your dog is so sick, you do anything for them!It took a little longer getting all the info I needed from my own vet and the ER vet, but once all the documents were in order, Healthy Paws was quick to take care of things. They communicated very well and I always got a friendly, caring voice on the other end of the phone line. I am very happy I went with Healthy Paws!

I have had nothing but wonderful experiences with Embrace. I recommend them highly and will not be without them, as long as I own any pets

I would recommend this company to any pet owner. I was a vet tech for 8 years and saw many unfortunate circumstances in which owners had to put down a family pet due to not being able to afford medical care. I am currently in a situation in which I am only able to afford treatment for my dog because I am lucky enough to have enrolled my dog in Embrace pet insurance. My dog is severly epileptic and requires 4 different kinds of seizure meds daily. He has also had to have 2 ICU stays, a MRI, and a spinal tap performed by his neurologist. Embrace has covered everything for us without hesitation. The turn around time is great. I submitted a claim on 2/4/13 and received payment on 2/8/13. They have also covered the usual types of illness for dogs as well such as ear infections and gastroenteritis. Prior to choosing embrace I did a lot of research and I can say with certainty that we made the right decision in choosing Embrace. I owe my dogs life to them. Without them I could not have paid the $4-5K worth of tests and treatments he has needed.

Trupanion couldn't be easier to work with. The claims were submitted and paid promptly. Thanks you.

Trupanion couldn't be easier to work with. The claims were submitted and paid promptly. Thanks you.