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TruPanion was responsive and easy to work with! Overall a great experiance.

I say our coverage as I have 2 dogs and a cat enrolled with Embrace. I have always been satisfied with the service, promptness of response, adequateness of claims payments, and followup. I have used other companies for prior pets and the service at Embrace quite outshines theirs

Charlie is an amazing dog and I have had her insured since she was a puppy. She has always had a weak gastrointestinal tract and experienced many serious visits to the vet. Trupanion has always been there, very understanding and very speedy with their reimburstments. Now she is getting very stiff in her hind quarters and cannot jump up any more. Dr Prince has prescribed JD (joint diet) food and some tablets for the arthritis. This will be ongoing and I was so pleased when Trupanion accepted my claim for the food and medication. What a relief to know Trupanion was there to assist. I am a retired widow and this wonderful caring company has made it possible with helping to keep Charlie and I together a lot longer.

Charlie is an amazing dog and I have had her insured since she was a puppy. She has always had a weak gastrointestinal tract and experienced many serious visits to the vet. Trupanion has always been there, very understanding and very speedy with their reimburstments. Now she is getting very stiff in her hind quarters and cannot jump up any more. Dr Prince has prescribed JD (joint diet) food and some tablets for the arthritis. This will be ongoing and I was so pleased when Trupanion accepted my claim for the food and medication. What a relief to know Trupanion was there to assist. I am a retired widow and this wonderful caring company has made it possible with helping to keep Charlie and I together a lot longer.

Friends thought I was nuts to buy pet insurance, but working in the insurance industry I knew the value of having coverage. When my two-year old cat ate an unidentified object and needed emergency abdominal surgery I was extremely relieved that I had purchased pet insurance. Especially when I was given a quote of $3000-$4000 for the surgery. My cat recovered and once I had obtained all the claim materials I submitted them to Healthy Paws. Healthy Paws contacted me immediately to let me know that they had received the documentation, and within 12 hours they had informed me that my claim was being processed. I received my check 3 days later. Healthy Paws also followed up the following week to inquire about my cat, which I thought was a nice touch. The team at Healthy Paws could not have been more responsive. Ultimately, 72% of my cat's operation was covered, after the deductible and co-insurance. It could have been so much worse. Overall, my Healthy Paws experience was fantastic. I would definitely recommend them.

Our Black Lab Mixed-Breed dog had a fatty growth on his neck that needed to be removed. After the surgery, we scanned in the documents and emailed them to Healthy Paws. We originally sent all of the claims and the medical history as a single document and this seemed to cause some problems. Once we scanned each claim as separate documents, the claims were quickly processed and paid. The company did an excellent job communicating with us and keeping us updated on the status of our claims. I would recommend this company to anyone that has a dog, especially one that is problem to health problems.

Submitting the forms - easy. Communication - strong and kept us updated One concern - Trupanion questioned whether we had pet insurance with pet secure, that process took an extra 2 weeks to process that paperwork - a bit frustrating

Submitting the forms - easy. Communication - strong and kept us updated One concern - Trupanion questioned whether we had pet insurance with pet secure, that process took an extra 2 weeks to process that paperwork - a bit frustrating

Pets Best is always very quick to process our claims and is fair with the refunds. I highly recommend them to all my friends with animal companions.

Our Little Bud had life threatening bladder stones. Our vet operated to save his life. We contacted Trupanion a few days later and we received a settlement in under 3 weeks. We could not be happier with their response.Little Bud is now healthy and back to his old tricks. We would like to thank everyone involved for saving this little guys life. That includes Trupanion. Brian Kilhams.