Find and read reviews with confidence

It has been 4 weeks since my dog's surgery and i have yet to be reimbursed for allowable expenses.

It has been 4 weeks since my dog's surgery and i have yet to be reimbursed for allowable expenses.

Romulus got into a bag of trash left outside while I let him our for his morning potty break. Unbeknownst to me, he ingested a bit of moldy cheese. Four hours later, he was convulsing. I went to my regular vet first, then he was transferred to the vet school when they could not figure out how to make his convulsions stop (they tried various anti-convulsants to no avail). They finally discovered the problem, treated his accordingly with fluids, hospitalization in ICU and very expensive meds). Of course, the only thing I was concerned about was his health at the time, but after he can home and recovered, I began to worry if Embrace would cover everything as well as they claimed they would. They did! After I submitted a claim and his records, they reimbursed me the amount agreed upon in my policy very quickly, with no questions asked. Love this company!

I honestly have to say that they have great customer service and help you whenever you need it! This will be my second time they have helped me make sure both of my princesses are in good medical condition without me having to worry about the medical cost which was a roughly a total of $5500! Yup, thats right wouthout them I wouldnt know what to do because they reimbursement me super-fast as well and maid it quick and painless. Also, on top of that they check up on them after to make sure they were feeling better. They made me feel like they care just as much about my babies as I do! I couldn’t be happier with Healthy Paws! I would recommend them to everyone! When I first was looking for insurance for my puppies I did my research and hoped I pick the right one and after my experience hands down I know Healthy Paws was the best choice I could of made! =)

Last week our 9 month old Great Pyrenees puppy Finnigan ate a TV remote control to include 2 batteries. That of course lead to emergency surgery, overnight stay, and medicine. Because of the Healthy Paws pet insurance policy we have, I wasn't worried about the financial obligation. Healthy Paws was fast at processing the claim, and the check was to us within a week. They did follow up emails inquiring about how Finnigan was doing, which again shows they go the extra mile. It was very appreciated. Anyone looking for pet insurance should take time to check out Healthy Paws. Thanks again Healthy Paws!

We have 6 of the most injury prone dogs on the planet, if I owned an insurance company I wouldn't take them on...... But healthy paws did!! They keep us updated and are always kind and courteous. They even add the personal touch of asking about our dogs by name and ask for pics. Very rarely is it computer generated and you can tell its a real person who genuinely cares. We have submitted a claim at our vet by fax and driving home we receive an email saying our claim is settled and a check on the way, even on a Sunday evening. We just wish all insurance companies were as customer and user friendly as this. Try them, you won't be dissapointed. We love healthy paws!!!! Wooooohoooo!!!!

I can't say enough good things about Healthy Paws! Recently submitted my first claim and they couldn't have been more helpful or pleasant to work with. So happy we chose Healthy Paws!!!!

Last week our 9 month old Great Pyrenees puppy Finnigan ate our TV remote including 2 batteries. This required him to have emergency surgery, over night care, and medication. As any pet owner knows this was an unexpected expense. That is why when we got Finnigan, we invested into Healthy Paws pet insurance. For a reasonable monthly fee, we had peace of mind last week when Finnigan needed care. Healthy Paws was extremely efficient in handling his claim. We received the check with a week, and now Finnigan is on the road to recovery. Following his care we received a follow up email asking about how Finn was doing from Healthy Paws. This is a small but appreciated gesture. For any pet owner who is thinking about pet insurance, my advice is Healthy Paws is a company you should go with.

I am extremely happy with Embrace! Coverage is great and also the communication with the staff. They'll let you know about the progress of the claim promptly. My pug had bad allergies (turns out to plastic)and because a mistake made by my vet office my claim was denied, but after I contacted the vet office and the mistake was straightened out, Embrace re opened the case and covered most of the cost. I have recommended them to other pet owners at my vet waiting room!

When my pug Tina was diagnosed with lung lobe torsion I was devastated. I hated the idea that my poor girl would have to be opened up and have part of her lung removed. She is only 11 months old! The surgery was $4000+ and boy was I glad that I had bought her insurance when I did. Embrace covered the full 80% that I had selected when I created my policy and I was also glad I had selected to have prescriptions covered too! Never in a million years did I think I would need to use the insurance so quickly after purchasing it. I needed to make this large claim just a month after buying the policy. I'm grateful I had the foresight to buy insurance and also that Embrace has been so pleasant to deal with. I had called them around the day of the surgery to see what my policy covered because I was so distraught I could barely navigate their website or any website for that matter. Their staff on the phone was SO KIND and sympathetic and I truly felt like they were GLAD that I had coverage for her which I have NEVER HAD THAT EXPERIENCE WITH AN INSURANCE COMPANY!!! They are truly a great company with kind employees. The communication is outstanding. A+ all around.