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She was knowledgeable and friendly.
She was knowledgeable and friendly.
Insurer: Trupanion
By:
Very friendly informative and easy to understand.
Very friendly, informative and easy to understand. Quick response time as well.
Insurer: Trupanion
By:
Awesome experience
All my questions were answered very clearly and politely. I was offered extra help which is always nice. Everyone was super courteous and helpful getting me to who and what I needed! Very impressed with the customer service, makes me feel more comfortable paying for insurance that I have the potential to never need. This experience made me feel like they will be helpful in the future with any concerns or claims.
Insurer: Trupanion
By:
Although I've had limited contact with Trupanion I'm very happy with the customer service I've encountered so far.
Although I've had limited contact with Trupanion, I'm very happy with the customer service I've encountered so far. They're patient and helpful.
Insurer: Trupanion
By:
Always very helpful and make the process of claim submission very easy.
Always very helpful and make the process of claim submission very easy.
Insurer: Trupanion
By:
ask for paperwork to make a claim.
ask for paperwork to make a claim. over a 1 1/2 month getting the paper work
Insurer: Trupanion
By:
Because I already recommend Trupanion to friends.
Because I already recommend Trupanion to friends. It is easy to reach a real person, submitting claims and settlements are easy and quick.
Insurer: Trupanion
By:
Because I feel that it is earned.
Because I feel that it is earned.
Insurer: Trupanion
By:
Because I was very disappointed that in the email they sent me showing what I owed was different than the amount that they took out of my checking account.
Because I was very disappointed that in the email they sent me showing what I owed was different than the amount that they took out of my checking account. I did not have that much in there and they told me that there was a little astrek that I should’ve looked at well that’s not very transparent is it?
Insurer: Trupanion
By:
Because she was very patient with my frustration.
Because she was very patient with my frustration. Trupanion has always been there for my fur babies and me. Taken very good care of us. Have the best staff and sincerely care about you. I love you Trupanion ??
Insurer: Trupanion
By: