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Will never use another company for Pet Insurance
We've had policies on our dogs for several years now, and have had an extremely positive experience w/HealthyPaws. Most recently, our 11-year-old pup was diagnosed with liver cancer, very unexpectedly. His claims for diagnostics, surgery, and hospitalization were all covered quickly and without a fight. It's a comfort knowing that we found a company that stands behind their policy and allows us to focus on getting and keeping our beloved fur-babies if something unexpected happens.
Insurer: Healthy Paws
By: MONICA
Extremely pleased
Extremely pleased. Rapid review of a recent claim with a fair and clear settlement. Easy to file online. Given the cost of specialized or emergency vet care would strongly recommend Pets Best to any dog owner.
Insurer: Pets Best
By: Karl Kelly
Simple to use
It was so simple to upload pictures of my receipts and submit my claim. I received my response quickly as well. The whole process was very simple.
Insurer: Pets Best
By: Ana Garcia
Very kind when I had to cancel my insurance because my beloved dog passed.
Very kind when I had to cancel my insurance because my beloved dog passed.
Insurer: Trupanion
By: Karen
Very personal and knowledgeable.
Very personal and knowledgeable. A great teacher too!
Insurer: Trupanion
By: Pam
Very pleasant and very helpful!
Very pleasant and very helpful!
Insurer: Trupanion
By: Arlene
Well recommended by others and we have found this to be true so far.
Well recommended by others and we have found this to be true so far.
Insurer: Trupanion
By:
While Carly was very nice and very helpful to me on the phone events leading up to the call and nothing happening as a result of the call leave me with some concerns about Trupanion.
While Carly was very nice and very helpful to me on the phone, events leading up to the call and nothing happening as a result of the call leave me with some concerns about Trupanion. It is now Nov 27. On Aug 20 I received verification that you had started processing a claim for my dog Daisy. On Sept 3 I received another notice that the claim was complete and I would be receiving reimbursement. On Nov 13, I received another email informing me you did not have my correct address. It is hard for me to understand how it took 2 months plus another 10 days for my reimbursement check to be returned to you. When I spoke to Carly on Nov 13, I decided to have the funds directly deposited and gave her my bank and account information. It is now 14 days later and I still have not be reimbursed for a claim started last summer on Aug 20. It does appear you have no difficulty going into this same account efficiently every month to collect my premium. Quite a contrast in levels of performance from the same organization. Please deposit the claim funds asap and responds with some explanation of why there will be no repeat performance in the future. As I told Carly, I have additional expenses from the same illness but have been holding on to them to see how your process works. To date, I have not been impressed.
Insurer: Trupanion
By: Wayne
Great Experience
You guys have done a wonderful job. Soooo much trouble when we had another insurance company. Thank you.
Insurer: Trupanion
By: Samuel
Your service is OUTSTANDING!
Your service is OUTSTANDING! I have been able to take care of my pet because I am able to give her the care she deserves. You immediately respond and provide coverage for her needs. This has allowed Bella to live a longer, more comfortable life. Many thanks for being there for us.
Insurer: Trupanion
By: Carol