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Easy to read instructions
Easy to read instructions. Website UX is user friendly.
Insurer: MetLife
By: Edward Marroquin
Easy to read instructions
Easy to read instructions. Website UX is user friendly.
Insurer: MetLife
By: Edward Marroquin
Our dog broke her right upper canine on…
Our dog broke her right upper canine on a frozen jolly ball in our courtyard. Unknowingly we went to dog training and the dog trainer noticed her work ethic was poor and started looking at her from a distance. He noticed the missing canine. I left training immediately and went to a dog urgent care. The canine was cracked off to the gum yet there were still 1 inch of canine remaining in the jaw. An insizor was also broken. My girl needed surgery right away. We’ve had healthy paws for her entire life and she is six years old. Healthy Paws is a wonderful insurance plan to belong to. The only thing that doesn’t make sense to me is that rechecks are considered exams and are not paid for. To me if a pet has surgery, it is absolutely critical that the surgeon follow up and evaluate their work and make sure that their work is complete. In our case, one vet thought that there was a hole where maybe a stitch broke. We needed the surgeon to evaluate the mouth and the 11 disintegrating stitches. There was no hole when viewed under surgical lighting. No further procedures were necessary.Healthy paws should be paying for rechecks in certain cases and not just telling us that it’s considered an exam and therefore they will not pay. I don’t agree with this policy. I wish healthy paws would change it. Especially where surgery is involved. Thank you for listening, Healthy Paws.
Insurer: Healthy Paws
By: Linda Tanner
Our dog broke her right upper canine on…
Our dog broke her right upper canine on a frozen jolly ball in our courtyard. Unknowingly we went to dog training and the dog trainer noticed her work ethic was poor and started looking at her from a distance. He noticed the missing canine. I left training immediately and went to a dog urgent care. The canine was cracked off to the gum yet there were still 1 inch of canine remaining in the jaw. An insizor was also broken. My girl needed surgery right away. We’ve had healthy paws for her entire life and she is six years old. Healthy Paws is a wonderful insurance plan to belong to. The only thing that doesn’t make sense to me is that rechecks are considered exams and are not paid for. To me if a pet has surgery, it is absolutely critical that the surgeon follow up and evaluate their work and make sure that their work is complete. In our case, one vet thought that there was a hole where maybe a stitch broke. We needed the surgeon to evaluate the mouth and the 11 disintegrating stitches. There was no hole when viewed under surgical lighting. No further procedures were necessary.Healthy paws should be paying for rechecks in certain cases and not just telling us that it’s considered an exam and therefore they will not pay. I don’t agree with this policy. I wish healthy paws would change it. Especially where surgery is involved. Thank you for listening, Healthy Paws.
Insurer: Healthy Paws
By: Linda Tanner
The claims process was easy and…
The claims process was easy and straight forward
Insurer: Spot
By: EDWARD
The claims process was easy and…
The claims process was easy and straight forward
Insurer: Spot
By: EDWARD
Great customer service and prompt…
Great customer service and prompt claims processing
Insurer: MetLife
By: customer
Great customer service and prompt…
Great customer service and prompt claims processing
Insurer: MetLife
By: customer