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Pet parents across the U.S. and Canada have left over 216,974 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The service I have received over the…
The service I have received over the past several years has been excellent! Great communication and customer service. However, I feel that the premium rates have skyrocketed to the point where I'm paying a whole lot more and getting a whole lot less. Monthly premium went from around $160 to over $240!! There have been no big claims at all! I had no choice but to cancel.
Insurer: MetLife
By: J Lomeo
Pumpkin Insurance is a joke
Pumpkin Insurance is a joke! They used a single bought of loose stool my puppy had after his vaccines as a reason to deny his emergency bowl obstruction. They labeled it a "preexisting condition." Are you kidding me? They were charging me almost a hundred a month to cover absolutely nothing. Why even bother if I am just going to end up paying out of pocket anyway? Don't be conned by them. They are just as heartless and money grubbing as every other insurance company. They don't care about you or your pets wellbeing. This is about the bottom line and if they can find a loop hole to deny you, they will!
Insurer: Pumpkin
By: Johanna Meyer
I have no title
Very difficult and cumber son to submit my first reimbursement request. Phone call to your folks was not much help. Once I figured out how to submit a reimbursement payment was received within a few days.
Insurer: Pumpkin
By: Bill
Overcharged my credit card initial…
Overcharged my credit card initial premium by $25.00+ and STILL NO REPLY to my email from Pumpkin after five (5) days!!
Insurer: Pumpkin
By: WOLFIE
It’s basically catastrophic insurance
It’s basically catastrophic insurance. To pay $120/mo then have a $550 deductible PER CONDITION, then to be told it doesn’t cover the office visit when our dog sliced his foot and needed stiches, doesn’t help us much.
Insurer: Trupanion
By: Susan
You guys helped so much on the…
You guys helped so much on the procedure and I’m grateful
Insurer: Trupanion
By: Yarines
Chief’s Review
So far Embrace has been excellent. They made it easy to set up and the cost seems reasonable. If I make a claim I will write another review.
Insurer: Embrace
By: Jon Worrall
Easy access to plan information and…
Easy access to plan information and veteran discount along with other discounts
Insurer: MetLife
By: MICHAEL
Shellie was phenomenal
Shellie was phenomenal! Very insight, professional, and kind.
Insurer: Nationwide
By: customer