This is the first time I have had to
Contact anyone at Trupanion.
This is the first time I have had to
Contact anyone at Trupanion. The lady that took my call was so nice and seemed to have a genuine concern that my Cooper is having some issues. Good customer service is so important and I was very happy with the call.
- INSURER:
Trupanion
- POSTED: 06/16/2021
- BY:
- BREED:
- AGE OF PET: 0 - 3
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Very pleasant experience.
Very pleasant experience.
- INSURER:
Trupanion
- POSTED: 06/06/2021
- BY:
- BREED: Tervuren Belgian Shepherd
- AGE OF PET: 7 - 10
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Good customer service
Very helpful without being pushy
- INSURER:
Trupanion
- POSTED: 06/05/2021
- BY:
- BREED: Miniature Goldendoodle
- AGE OF PET: 7 - 10
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Solved the problem quickly and painless
Solved the problem quickly and painless
- INSURER:
Trupanion
- POSTED: 05/19/2021
- BY:
- BREED: Mixed breed
- AGE OF PET: Over 11 years
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Good coverage for the money.
Good coverage for the money.
- INSURER:
Trupanion
- POSTED: 05/17/2021
- BY:
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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Claim payment
I do not feel that you are paying correctly. SM has a seizure symptom and you are not paying for the Keppra until it reaches a deductible by itself which is not correct since it is part of the SM condition.
- INSURER:
Trupanion
- POSTED: 05/07/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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I really appreciate how Owen explained the process of turning in the paper work to get Maggie pre-registered for her knee-leg surgery which was completed today.
I really appreciate how Owen explained the process of turning in the paper work to get Maggie pre-registered for her knee-leg surgery which was completed today. He sounded very professional, kind, and his communication skills were excellent.
- INSURER:
Trupanion
- POSTED: 05/06/2021
- BY:
- BREED: Cavalier King Charles Spaniel
- AGE OF PET: 7 - 10
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Great experience so far!
The overall experience was pretty painless. My only suggestion would be to try to speed up the claim review.
- INSURER:
Trupanion
- POSTED: 04/30/2021
- BY:
- BREED:
- AGE OF PET: 7 - 10
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Proud Goldendoodle owner
Your website is so easy to use and navigate. Your pet insurance offerings are great.
- INSURER:
Trupanion
- POSTED: 04/04/2021
- BY:
- BREED: Goldendoodle
- AGE OF PET: 7 - 10
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