154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

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Trupanion

62,992 reviews

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Category with most reviews

This chart shows the distribution of review categories.

December 21, 2020

Krista was INCREDIBLE!

Krista was INCREDIBLE! So helpful and kind and patient!

Insurer: Trupanion

By:

Useful
December 21, 2020

Mady was very nice n took care of all my issues.

Mady was very nice n took care of all my issues. She was professional n very friendly

Insurer: Trupanion

By:

Useful
December 21, 2020

Disappointed on coverage

Monthly expensive and doesn’t pay off accidental illness very much. Looking for less expensive coverage

Insurer: Trupanion

By:

Useful
December 21, 2020

Never believe insurance companies

My 5 month old puppy had a UTI. Completely resolved. I suspected a UTI in the now 8 month only pup and took him in. They denied the claim and now UTI’s are a “pre-existing condition” and not covered for the life of the pet (even though the test was negative). Just like any insurance company, they will find reason not to pay. If my boy has ANY issues related to his penis now, they will say it was obviously a pre-existing condition. He also had a ripped claw so I’m sure paw issues are now not covered. I will be switching providers as soon as the other plan opens. Rip off!

Insurer: Trupanion

By:

Useful
December 21, 2020

4 month old!

professional, timely, courteous

Insurer: Trupanion

By:

Useful
December 21, 2020

Sarah was extremely helpful and polite

Sarah was extremely helpful and polite

Insurer: Trupanion

By:

Useful
December 21, 2020

staff member was helpful and answered all my question he also paid attention to my dog illness problem

staff member was helpful and answered all my question he also paid attention to my dog illness problem

Insurer: Trupanion

By:

Useful
December 21, 2020

Submitting a claim to Trupanion was simple and the response time was very quick!

Submitting a claim to Trupanion was simple and the response time was very quick!

Insurer: Trupanion

By:

Useful
December 21, 2020

The customer service rep was very helpful and thorough when answering my questions.

The customer service rep was very helpful and thorough when answering my questions. Also, the 24/7 availability is a bonus!

Insurer: Trupanion

By:

Useful
December 21, 2020

Thank you Trupanion!

The experience is professional and speedy!

Insurer: Trupanion

By:

Useful

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