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I can't say enough about Trupanion, their professionalism; how they keep the patient's human update; their compassion. I would recommend this company in a mini-second to my friends (just about all of whom are pet owners.

Horrible. 0 if possible.We have had Trupanion insurance for over 3 years now and Trupanion has not paid a single claim. Each claim submitted has taken over a month to finalize and each time they come back and deny the claim. If a vet wrote down that your dog fell down, Trupanion equates that to your dog having a history of seizures. They find something in your pets medical history that they can stretch into being something else to deny your claim. This has happened 3-4 times to us in 3 years. When we originally signed up, we had a ~$20 premium with zero deductible. 3 years later with zero claims paid to us, our premium is nearly $45 with a $250 deductible. I cannot stress enough what an absolute scam this company is. Horrible product, horrible service. Steer clear.

I have been carrying Embrace Pet Insurance for the past 3 years and I am very happy with their coverage and service. I have 4 animals -- the 2 younger ones are with Embrace. The 2 older ones were insured when they were young with a pet insurance company that was "the only game in town" at the time. I regularly have to call the old company as they deny a lot of claims. It almost appears that if it's not laid out to them very clearly and they are confused, they will opt to deny rather than find out more information. I have never had this problem with Embrace. They have been exceptionally good in handling any claims that I have sent to them.

Helped me out a little on my Danes accident, not too much. Even though they did take a long time to review and pay me back, they showed a significant amount on how much they cared.

We are new to pet insurance and purchased ASPCA after bringing our bulldog puppy home in April 2013...I am so thankful! Our puppy decided to turn over his food bin and engulf 3 pounds of food! He bought himself an IV with fluids, x-ray, induced vomiting, and an overnight stay in the critter ER! ASPCA helped to offset the cost and our claim was processed in a very timely manner. I was also pleased to learn that our 2 older dogs (Griffin-12.5 and Mena-11) were still able to be insured. We now have insurance on all our pups and wish I had done the homework sooner to learn more about pet insurance! Will never be without it again!

I made a claim for a TPLO surgery on my Neapolitan Mastif, Atticus, which I knew should be covered. However, I was not completely relieved until I knew the claim was approved and payment was made. The claim was processed extremely timely as advertised and payment made the same. I couldn't be more relieved or satisfied. Thanks Pets Best; truly the best!

Apparently my pet Dexter ate something (not sure what) and started vomiting for hours off and on every l5 to 20 mins. You could tell he was in pain. Took him to vet and they did an x-ray which revealed a possible foreign body and said he needed an ultrasound, and they were closing and could not do an ultrasound there, and substitute vet sent me to another place for tests and ultrasound. There was definitely inflammation and a possible foreign body which showed up. Subsequent, all seemed to start to clear and after a few days on a bland diet, Dexter was fine again and back to his old self. It was so nice to have the Pet Insurance at a time like this and it really helped a lot. Dexter has been fine since and enjoying himself. We both thank you for being there for us when we needed to help with these bills. Thanks again.

I added the wellness care to my plan and am so happy with the quick turn around on my claims for the all the care a new puppy needs. I have only had the insurance for a couple of months, but if all future claims are handled as quickly I will be totally thrilled.I have submitted only one claim for an infection he got in his eye. I have not seen the check yet but I did receive and e-mail saying the claim had been received.

Everytime I submit a claim, I get very quick and detailed responses. I get my money back quickly and have never been disappointed.Great service.

Everytime I submit a claim, I get very quick and detailed responses. I get my money back quickly and have never been disappointed.Great service.