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Our Rottweiler is having allergy problems, we tried taking different foods out of his diet to see what he was allergic to, with no luck. Our vet suggested blood tests for food and the environment. Now we know what the problems are and Trupanion helped us cover cost of those tests.

I have been with Embrace for a year and a half and so far have been pleased.

The animal is doing better with the medication.Very satisfied with the results from the Insurance people. Much appreciated.

The animal is doing better with the medication.Very satisfied with the results from the Insurance people. Much appreciated.

This company was not all it cracked up to be. I thought I did my research. I should have know that a lot of raved reviews meant that the bad ones were taken off. I sent my claims and they catagorized my pet condition as a 'pre-existig' condition. We had no idea about our pet's condition and it had never been diagnosed to us. But they sure did wizzle out of paying the claim. Beware of Trupanion. My understanding is that if a certain dog comes with certain genectic concerns it is easy for them to say that it was a pre-existing condition. My dog is a shepherd and is only two years old and they commonly have displasia of arm or elbow. We purchased her and there was no such problem with her. Yet, Trupanion argues that it was a 'pre-existing' condition. I learn...stay away from this company.

My puppy was stung by a wasp and within a half hour, her eyes were so swollen she could not see and was having difficulty breathing. I immediately rushed her to the vet. She was in anaphylactic shock. They kept her for the day in the hospital under close observation, giving her fluids. After she was discharged, I submitted a claim to Healthy Paws and by the end of the week, I received a reimbursement check. They even sent me a personal follow up email to see how she was doing and wishing her well. I researched many different pet insurance companies; I am glad I chose the best: Great customer service, personal attention, and fast response. This company is awesome, and exceeds my greatest expectations. I am happy my puppy is covered by such an excellent healthcare plan.

Claim submitted and handled quickly. A very good experience, was preparing for the claim to be declined for some reason but it was approved at the corrrect level. Makes me feel confident that if we need to use it again, it will be there for us.

Claim submitted and handled quickly. A very good experience, was preparing for the claim to be declined for some reason but it was approved at the corrrect level. Makes me feel confident that if we need to use it again, it will be there for us.

My poor puppy was diagnosed with heart worms at her 1 year check up. I was so heartbroken. The treatment is brutal and it's several months of it. So with the treatments, medicine, and hospitalization the cost is expensive. I submitted my claims and it was my first time doing it. It took about a week or so for them to process the claim, which in my opinion isn't bad. I already got my check back! My puppy still has a ways to go with her treatment, but I know now that I can count on healthy paws to be there when I need them. Would def recommend to others.

we shopped around and heard a great review of Trupanion, so we purchased coverage for our 2 cats, who both have had medical issues in the past but they were still insurable. When we added another kitten, we added coverage for him as well. The premiums came to about $50/month for all three. Our older two cats go outside during the day now and then, and one morning in early May, they'd been out for a short time when one returned with an injury to his back leg, as if he'd been hit by a car. The vet who took x-rays and found our cat had a broken back leg caused by a gunshot wound from a pellet rifle. He had surgery that day, where they put in a pin and a plate to stabilize the bone. He came home the next day with medication and after care instructions (isolation, daily antibiotics, pain meds). a few days later the pin failed so he had another surgery to replace that. He was able to walk around a bit to get to the litter box and food, but no jumping, running, climbing etc. And he needed monthly x-rays, until September when the bone had healed enough to remove. He has healed nicely and is now back to his every day activities. the initial surgery was paid for by Trupanion (less the deductible and co-pay) within a few weeks, and after he received a clean bill of health, we submitted the claims for all the follow up tests, etc, and those were paid accordingly within about 2 weeks of submission. Total vet bill =$3900. Trupanion paid $2600. What a godsend!