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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Don't Let Your Pet Be Without It!!!

My family has been in the insurance business for over 30 years (auto, home, life, & business). I can tell you this is the BEST company out there as far as coverage goes! The fact that they do not have a schedule of benefits is the biggest plus! The premium you pay for the coverage is comparable to all other pet insurance companies that DO have a schedule of benefits. I can say that I have had nothing but a great experience with this company. Their customer service is always very FAST and very FRIENDLY... and they speak perfect ENGLISH!!! I have had to use my insurance a couple of times, and it has saved me over $2000 so far. The best part though above all.... when my pet has an emergency or an ailment, I can tell the vet to do what they need to do in my pet's best interest IRREGARDLESS OF PRICE. I let them know I have the best pet insurance money can buy! Claims turnaround has been very fast every time I have used it. I scan my forms and email them as this seems to be the fastest and most convenient way. I have ALL 3 of my dogs insured with Pets Best, and any other pets I get will be insured from day one as well!!!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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6

out of 10

Very good coverage, price really went up!

I bought Pets Best insurance as soon as I brought my puppy home. After much research I went with Pets Best Pets First plan and added on their Best Wellness plan. I also paid the additional amount to guarantee the cost would not go up for the first 8 or 10 years. I was hoping to not really use the insurance during the first year! Unfortunately, my dog,Lucky, had some kidney infections and stomach issues. Pets Best did live up to their claims of fast claims settlements. They paid exactly what they had promised when I sign up for the insurance. The only complaint I have about those claims is that they mislabeled the reason for the claim. When I called they said that it was a computer thing and that it did not matter. They did nothing to fix it. Now comes the real complaint with Pets Best. I just got notice that they are being underwritten by Aetna Insurance Company. My insurance went up $149.56 and they are no longer honoring the guarantee price that I had paid extra for when I went with them. Checking around, they are $149.56 higher than the very best plan one of their competitors has. I will be doing more research this afternoon and will probably change companies. If I had to rate the company on my first year's turnaround for claims I would rate them a 9. As far as new cost and not living up to thier promise to hold the line on the price, I would give them a 3!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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9

out of 10

They made things right

Since my review on 2/8/09, the customer service manager has apologized to me. I was determined to get this resolved and had gotten in touch with their sales manager. HE WAS WONDERFUL! Not only did he listen, he believed me. He then made it his mission to solve the issue. He personally did a conference call with me and my credit card company. They concluded that it was a technical issue between P.B. electronic system and my credit card company's electronic system. My policy was reinstated as if it had never lapsed. I am pleased to say that my claims have been reimbursed, and the offic manager? We have a great rapport she apologized profusely and is now instrumental in getting my claims taken care of. Immediately after this was resolved, I thought, "Maybe hell does occasionally freeze over!" :) I just love it when honest people are heard and given the benefit of the doubt! Thank you for letting your heart get involved!!! I stand corrected regarding Pets Best. You've redeemed youself!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

EXCELLENT

I RESEARCHED MANY PET INSURANCE COMPANIES AND PLANS. PET EMBRACE IS BY FAR SUPERIOR TO ALL OTHERS. I AM ALWAYS MET WITH A CARING,KNOWLEDGABLE,CAPABLE EMPLOYEE WHEN I HAVE PHONED. I REFERRED MANY TO EMBRACE. THIS IS MY SECOND YEAR OF INSURANCE FOR MY BELOVED TRIXIE. THANK YOU ALL AT PET EMBRACE. CLAIMS ARE HANDLED TIMELY AS ARE PAYOUTS. I HAVE NEVER EXPERIENCED A DISCREPENCY ON EITHER END. EMAILS AND CORRESPONDENCE ARE PROMPT.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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3

out of 10

Not for middle aged pets

Same as many others. I have an 8 year old boder collie that was denied coverage because of age.
  • INSURER: Embrace
  • POSTED: 05/09/2019
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

We are very happy with pets best

When we got our new lab puppy, we felt we should also review purchasing pet insurance. We reviewed every company, and the one that continued to be recommended was Pets Best. The final recommendation came from our AHHA cretified veterinary hospital owner, who made a strong recommendation for Pets Best. We purchased a policy on Madison with Pets Best. Madison "Our new lab" has had her first vistit, and everything went well with Pets Best. We get tremendous peace of mind having this insurance and would certainly recommend this company to anyone. Thank you Pets Best!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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1

out of 10

Free was to expensive for this policy

A month of PetCare Policy was given to me when I adopted my puppy from the pound. My puppy had two conditions in which I sent in claim forms. It took over 3 months to process and I recieved about 10 calls to purchase a full policy. I decided on a different company and then I recieved my processed claims. One form part was accepted and that was below the deductible. That would have been acceptable because the other claim would be fully paid -- but no! They claimed it was not flea related when the vet stated on the diagnosis that it was a skin condition most likely caused by fleas. I recieved ZERO dollars.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

I want to embrace Embrace

I have a very sensitive dog... his breathing,ears, and stomach are very sensitive to everything. We see the vet quite often and have been with the Embrace people since he was a puppy.As everyone knows, vets can be pricey but we have always had an awesome experience with our insurance.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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9

out of 10

A-OK Pet Insurance Company

I have filed four claims with this insurance company, and each claim was processed very quickly and with excellent communication. I have no other experience with any other pet insurance company so I cannot say how Pets Best compares, but since 2007, I have been more than satisfied with their service.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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10

out of 10

They paid what they promised

When my dog was diagnosed with hemorrhagic gastroenteritis, the vet asked for $1700 up front for 3 days' hospitalization. I was concerned when I received the final bill as to what the insurance would pay. To my pleasant surprise, Embrace paid every nickel other than my deductible and 10% share of cost. I have recommended Embrace to 3 of my friends who were impressed with my story. One is changing from another insurance, and the others plan to initiate coverage.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED:
  • AGE OF PET: Under a year

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