209,697+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,697 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Long time to reimburse
Please note that this insurance provider takes a very long long time to process the reimbursements. my puppy is almost 3 months old, no medical bills, just wellness visit... the first 2 puppy shots and it has been over 4 weeks since I sent the invoice and NO reimbursement...I do not recommend it.
Insurer: Pets Best
By: Marnie
Great service and Nationwide honors your claim!
My kitty Sprite recently had some (pricey) dental work done -- 7 teeth pulled! I called Nationwide before the procedure to verify that this would be an eligible claim and was told that it would. On that call, Nationwide's customer service was knowledgable, friendly and very pleasant to talk to. I submitted my claim right after the procedure and was notified just two days later that I would be reimbursed -- 90% after the deductible -- just as indicated with Sprite's Whole Pet with Wellness plan. I'm so glad I had the insurance for Sprite and thanks to Nationwide for honoring the claim. Two paws up for Nationwide and their customer service and fast turnaround time on the reimbursement!
Insurer: Nationwide
By: Shauna
Beyond happily surprised!! And grateful!
I recommend nationwide pet insurance to everyone! We got it in case of an emergency, and our one year old lab mix got into something that made her very sick and cost us a fortune. Nationwide has been so helpful on numerous levels, fast, and so easy to deal with. We will always have pet insurance for our animals through nationwide going forward and hope others will listen to me when I say, it’s worth every penny!
Insurer: Nationwide
By: Amber
Happy customer
Overall process was easy and customer service was helpful. Would be great to have claims right inside the mobile app instead of email but email is good enough.
Insurer: Nationwide
By: Stephen
Thank you!!
Nationwide has been INCREDIBLE with covering Nala and her expenses. I have not had one time where my claim was in question
Insurer: Nationwide
By: erin
Thank you for extending to me a fantastic pet policy, great customer service and an extremely fast claim payout!
Thank You! At least 2 other people I have recommended Nationwide for their pet policy needs are now Nationwide policy members.
Insurer: Nationwide
By: Dave
Good coverage but time consuming to submit claim
I've found that most vet procedures, visits., medications are covered at an acceptable level. However, non-traditional medications/supplements are not. My dog has digestive issues so our vet prescribes a probiotic spray that really has helped. My dog also has a history of urinary tract infections so the vet prescribes a cranberry extract chew-able pill for dogs that has dramatically reduced the number of urinary tract infections. Another procedure that I feel should be covered is anal gland expression. If not performed, the glands can become full and then infected leading to other complications and costs. Some pet owners perform this procedure themselves but in order for it to be done correctly and checked for infection, a vet or vet tech should be the one performing the procedure. Overall, the coverage is good but the things I mentioned should be considered for reimbursement as they are preventative methods that can ultimately reduce potential vet visits and additional costs.
Insurer: Nationwide
By: JoLyn
Eye injury from chasing rabbit under thorny bush
Glad to know my claims were paid for vet and ophthalmology specialty vet visits, procedures and medication. Corneal eye ulcer is still in process of healing but we have definitely saved the eye. Sure happy I bought Into Nationwide’s pet insurance plan for emergencies. Ease of transferring payments into bank account online as well.
Insurer: Nationwide
By: Kristi
Recovered
Our girl came home from boarding at a well known and very clean facility with a stomach ailment. She was on intravenous fluids for 2 days and multiple tests, her bill was $512. After a "get-a-way" trip, this was another big expense but it was mostly covered by her insurance. When we needed it, the coverage was there.
Insurer: Nationwide
By: Jane
Totally worth it.
This is the first time I’ve had pet insurance and it’s worth every dime. The piece of mind insuring my dog is priceless and I haven’t had any problems with reimbursements. Customer service is always fast and polite. My puppy’s future brothers and sisters will be insured with Nationwide.
Insurer: Nationwide
By: Lauren