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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Very quick response,

Thank you for the prompt response and follow up on my claim for Handsome.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Maine Coon
  • AGE OF PET: 1 - 8

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10

out of 10

Excellent Service

We have had pet insurance with Trupanion for over four years now on our Bichon pet.He has not had many health problems however on two occasions we have had to forward claims to Trupanion. Each time they have provided impressive service and we would highly recommend the company to pet owners without hesitation.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bichon Frise
  • AGE OF PET: 1 - 8

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10

out of 10

You can count on this company

The most important criterion for vet insurance for me was that I be able to depend on the company paying what the contract said they would in case of disaster, because what's the point of insurance if you can't depend on it? I finally picked Embrace because (unlike most other companies) the reviews almost uniformly testified to their honoring the contracts they made: and it turned out to be a sound decision. For my eight year old cat I customized my policy to cover catastrophic expenses rather than routine annual preventative care, with a high deductible ($500) and 10% copay, and the highest annual limit ($10,000), with the very important "continuing care" rider (which prevents an illness which the company has paid out for from being considered a "pre-existing condition" in a subsequent policy year), no dental or prescription drug coverage. The monthly premium was about $30. After two years my cat had a brief upper respiratory infection, and then four days later suddenly became very ill with what turned out to be pancreatic cancer, for which there is sadly no treatment other than comfort care. Neither my vet nor the specialty vet hospital where he was referred for a sonogram and inpatient stabilization had dealt with Embrace before, but they submitted my claim forms and the invoices for the three visits. Three weeks later Embrace informed me that, after the annual deductible ($500), 10% copay ($232), and non-covered charges for prescription medicine dispensed by the vet
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: American Shorthair
  • AGE OF PET: Over 8 years

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10

out of 10

Awesome Insurance!

I didn't even know there was such thing as pet insurance until i got my puppy. I was thought to myself "how does this work" & "is this even worth having"? After much research and weighing out the pros & cons about the different companies, I decided Pets Best insurance was the best choice. I was even more convinced after submitting my first claim that I made the BEST decision. The claim process was super easy and fast & The customer service department was FANTASTIC and extremely helpful. I was happy they paid my claim and that I'm getting money back! It pretty much paid for itself. Did I mention this company covers Wellness? Other companies don't. I love this company! Would totally recommend it!
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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10

out of 10

Kudoos for Embrace!

Several years back I had insurance with VPI. They were a nightmare to deal with. I was constantly chasing after them to find out when I would be reimbursed for claims for my Golden Retriever. Maybe they have improved but no way are they Embrace!Customer service is top notch! Email claims are a breeze and the turn around time for reimbursement is fantastic. They follow up all along the way. They even checked back weeks later to see how my dogs were doing. If you are looking for pet insurance you just found it!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Yellow Lab
  • AGE OF PET: 1 - 8

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10

out of 10

Easy to understand, easy to use

I reviewed a number of options before we finally selected Embrace, and we couldn't be happier. The policy is easy to understand and use. We had both an injury and an illness last year. Both claims were reimbursed promptly with a minimum of paperwork. I was so happy with the illness policy, I added a wellness policy. We will definitely continue our coverage.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labradoodle
  • AGE OF PET: Under a year

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10

out of 10

Very impressive company that really cares

I highly recommend Healthy Paws as a great choice for pet insurance. From the very beginning the customer service was top notch and the claim service was quick, thorough and fair. A little background - we purchased a policy when we brought our 9 week puppy home. A few weeks later, the puppy developed an infection and when we submitted the claim form and supporting documents, the claim adjuster quickly reviewed the info and even called us to tell us that she needed one additional piece of info from the vet. She said she just wanted to keep us informed. Overall, the claim form (which was scanned and emailed in) was processed in less than 2 days. Sadly, the puppy had a complication when she was to be spayed and did not survive. When I emailed Healthy Pets to cancel the policy, the company really showed how passionate they are about pets and a great amount of compassion. Not only did they send a personalized email saying how sorry they were about the loss of our puppy, they also sent a hand written note (signed by about 5 staff members) with short messages about how sorry they were. That is not something you typically see from a company. Should my family get another pet in the future, we will undoubtedly be going back to Healthy Pets.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Chow Chow
  • AGE OF PET: Under a year

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2

out of 10

Absolutely Horrible!!! Very Decietful!

I have had this policy for my dog for 6 months, previous to the policy he had been seen by a vet for a possible poisoning, he was dizzy and disoriented with nausea and lethargy for 2 days and no diagnosis was made. 2 weeks ago he got ill and had no nausea or vomiting and he was better within an hour but Embrace said since 2 of his symptoms were the same and 2 weren't its considered pre-existing and they won't cover anything for him now that causes any of those symptoms. They emailed me to tell me they've denied all 5 of his claims because they think he had a neurological issue prior to having insurance... funny thing is that the claims were for a hospitalization and several liver tests because that's what the vet thought his latest visit looked like. But looks like no matter what they're gonna find a way not to pay on most claims, BEWARE!!!! Customer service was rude when I asked about claims, I gave a 2 because I'm Guessing they don't post reviews with a score of 1.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Great follow up emails while waiting for reimursem

This was the first time I made a claim on my chocolate lab, Bonnie. We discovered she had bone cancer in her leg and had to have it amputated. I was devastated but the people at Embrace were very kind in their manner and explained very clearly what my coverage was. Being the first time I had made a claim, it took about 3 weeks to get reimbursed, but friends who also carry Embrace had warned me about the delay the first time. After all your pet records are with Embrace, they say reimbursement is always within 2 weeks.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Excellent!! Claim process is very smooth.

Our Boxer, Jackson, was exhibiting a lot of symptoms of Bloat and progressively getting worse as the evening went on. At 11:30PM we rushed him to an emergency clinic - we could not go through the night not knowing if that was what he had (as they can die quickly from the condition). Luckily, the clinic was able to rule out the stomach being enlarged via x-ray and subdue the vomiting. We were sent out with a drugged dog, and a $600 bill just 2 hours later. I submitted the claim to Embrace ASAP, and it was paid within a few weeks. This has been our biggest expense with our dog, but Embrace has also processed several other claims for us in the past- very quickly and responsibly. They have great customer service and give very timely responses. I have recommended them to my parents (who have a Great Dane), as well as numerous friends. It's so worth having... even if just for peace of mind.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: 1 - 8

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