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Pet parents across the U.S. and Canada have left over 208,919 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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I have a dog with serious liver disease…
I have a dog with serious liver disease and have submitted multiple invoices, large and small to Embrace. They have consistently repaid me in a timely manner. This gives me a bit of comfort during a scary time. Thank you, Embrace!
Insurer: Embrace
By: Sandy
Filing a Claim
I was having difficulty logging in to file a claim. The customer service person was so patient! She advised me on how to best access my account so I could file a claim. I got into my account the first time after taking her advice and was able to submit my claim in about 2 minutes.
Insurer: Embrace
By: Mary Jane Anderson
Super-easy to submit claim
Super-easy to submit claim, the process has really improved, and reimbursement was quick.
Insurer: MetLife
By: Tom - Dog Dad
Quick turnaround on claims
Quick turnaround on claims
Insurer: Pumpkin
By: Kimberly
Awesome Agents & Full Coverage
Aileen was wonderful! She was so helpful and patient with me as I am a first time puppy mom. She informed me of some things I did not know, answered all my questions KINDLY, and made it such a positive experience getting insurance for my baby!
Insurer: Fetch
By: Melanie
The process is easy
The process is easy. I submit the claim and within a few days I hear back and the reimbursement is done.
Insurer: MetLife
By: Tanya
Quick to respond and easy to file a…
Quick to respond and easy to file a claim
Insurer: MetLife
By: customer
Embrace: Responsive and Excellent Coverage
Embrace has been responsive and covered a significant amount of the costs. I really appreciate the speed of review and the acceptance of the diagnosis.
Insurer: Embrace
By: David T
Very dependable insurance!
Very dependable insurance!
Insurer: MetLife
By: customer
Good Almost Great Service
Never an issue when making a claim. Only complaint I have is the amount of time it takes to receive the funds. If it wasn’t for that, I would give 5 stars.
Insurer: MetLife
By: Anthony