Find and read reviews with confidence

Cat Cat

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

1

out of 10

Think Twice if You're Considering Healthy Paws!

According to the Healthy Paws web site, the company covers up to 90% of the cost of treatments and provides coverage for hereditary and congenital conditions. REALLY??? This was NOT my experience! I recently adopted two special needs puppies. Kobi, a mixed breed, was born blind (congenital condition) and I have taken him to the opthamologist at Angell Memorial Hospital in Boston TWICE in his young life of 7 months old now. Both times his tests were normal, including intra-ocular pressures, and there have not been ANY signs of glaucoma, cataracts, conjunctivitis, uveitis, dry eye or any other eye condition that requires treatment. He is blind...that's it. He is on NO medications for his eyes or anything else. Because he is congenitally blind from malnutrition of his mother which caused impairment of his eye development and resulting blindness, I was told by a Healthy Paws representative that they would not cover ANY eye issues. Really? Healthy Paws advertises that it covers congenital conditions! And while I understand that it does not cover pre-existing conditions, Kobi has NONE, outside of blindness. So I could understand if they wouldn't cover an operation to restore his sight (which the opthamologist already told me does not exist), but I cannot understand why the company has determined that it will not cover ANY eye problems. He has no pre-existing or current eye issues as I mentioned. After the "waiting period," the company will cover hip dysplasia in breeds known to
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Healthy Paws is the BEST!!!

STOP!! If you are looking to insure your pet, then you need to stop looking at other options and sign up with Healthy Paws! I spent days, really weeks, researching the best way to insure our new baby and until I talked to Jen at Healthy Paws I was more confused with each call I made and less then impressed with any company. Sadly most these companies repeat the dreaded recording “monitored for quality control”. Healthy Paws doesn’t need to police their reps, because they hire the right people in the first place! They hire vet techs so you get the right answer, the SAME answer every time. They are experts and know what they are talking about, without referring to a script or cheat sheets. They answer your questions with knowledge and integrity and with CARE! I talked to Jen the day before I had our little girl spayed, I didn’t sign up that day because I was preoccupied with the surgery our pup was going to be going through. Jen sent me an email (keep in mind this was BEFORE I was a client) and assured me that if my vet was unreachable over the weekend to give Healthy Paws a call, because with their background they may be able to help. That’s all I needed to read to stop looking and hand over my peace of mind to this group of fine folks that cared about me and my dog before they needed to. I have been so impressed with each conversation I have had with this group, and as they told me when I signed up, it was their pleasure answering all my new pet parent
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Goldendoodle
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
9

out of 10

Consistently Positive Experience

We have used Embrace for a year and a half and very much appreciate the responsiveness of the staff. They acknowledge the receipt of claims and then process those claims expediently (one to two weeks). They don't send "generic" emails loaded with jargon, just simple, direct communications about the status of the claim. The Wellness plan supports preventive care and provides more peace of mind. The reason I rate them 9 instead of 10 is that they do not cover genetic conditions particular to your breed. I only know of one other insurance company that does, but I have been so pleased with the professionalism and personal touch at Embrace, that it would take a lot for me to switch.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bichon Frise
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
8

out of 10

Good Service

With our Murphy we received timely response on his health care claim. Although I'm a little disappointed with Cody's claim which I felt should have been taken care of already (guanranteed it was faxed over the Thanksgiving holiday which I think the claim center was closed that Friday) but I should have heard something by the 17th and still wainting.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Rottweiler
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

Back Pain, lack of energy

Rocky is a Pug Shit-zu cross who was diagnosed with IVDD by Dr Yeung here in Duncan B.C., at the Prevost Clinic. Trupanion's response was timely and totaly satisfying. Rocky is now back to his old self. Many thanks to all, and Happy Holidays!!!!!!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
9

out of 10

Very Satisfied

I've just acquired a second dog and they are both insured with Embrace. Although, I'm a new customer, I have found Embrace to be expeditious in responding to claims and most efficient in keeping me apprised of the status of filed claims and all other matters concerning the wellness of my puppies.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Italian Spinone
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No
10

out of 10

It's wonderful!

The joke around our house is our dog has been health insurance than we do! They are fast and effcientand I would reccomend this to anyone.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
5

out of 10

Beware rollover date

Hartville Pets Health Plan is good except for one major problem: when the insurance date rolls over, anything you discussed with your vet before that date is considered "pre-existing". BS if you ask me. My date was mid-December, and we discussed some options with my vet in November but didn't pursue the treatment until January. The claim was denied on account of it happening in a previous year, despite being with the company for 8 years! I have left the company over this.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

Did you find this review helpful?

Yes No
9

out of 10

Sound financial decision

I've historically questioned the reasonableness of paying the annual pet insurance premiums on my two dogs, as the generic deductible seemed high and wellness coverage was questionable. However, when my lab was diagnosed with a torn ACL earlier this year and the estimated bill approached $2,800, I was glad to have the insurance in place. ASPCA did a good job of walking me through the process, and payment arrived within two weeks of the surgery. Coverage was very reasonable and the overall process was fairly painless. My dog received the full care she required, and the coverage essentially paid for the prior five years of premiums. I’m concerned about the ‘pre-existing condition’ clause affecting future issues, but I was glad to have the insurance in place as it certainly eased the financial burden of an otherwise difficult process. I intend do maintain both policies going forward if only for the peace of mind they provide.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

Did you find this review helpful?

Yes No
9

out of 10

ASPCA Health Insurance was a good choice for us

We adopted our 9 pound maltipoo, Duke, last year and signed on with ASPCS insurance after exhaustive research with numerous companies. At the end of the day, we felt good supporting the ASPCS organization and hoped that the trust we had in the brand name would carry over to their pet insurance. Lucky for us, we made the right decision. Our Duke had a couple of typical "puppy scrapes" that first year - eating acorns in the yard once which sent him to the vet for IV fluids and another time after ingesting fertilizer off a neighbors lawn. Both times our little guy got really sick and it was nice to have the peace of mind that we had insurance to off set the huge costs involved in treatment. Initially, we bought our policy for the well-visit coverage. While that offered a reimbursement towards neutering and some vaccines, we felt he best part of the covereage is for illness. When we renewed our second year, we ditched the wellness plan and signed on for pre-existing illness coverage instead. In the long run - it is reasonable and the ASPCA folks make it really easy! Our claims were processed quickly and fairly. Also- they are not big on "hard sales"- I felt that they cared about my pet as much as I did! hanks ASPCA!
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

Did you find this review helpful?

Yes No

Get a quote today

Leave a review