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Viszla mom
Received reimbursement quickly. Very efficient!
Insurer: Trupanion
By:
We have received good customer service and fair treatment with regards to claims we have submitted.
We have received good customer service and fair treatment with regards to claims we have submitted.
Insurer: Trupanion
By:
Amazing!!
My customer service representative Michael Schultz went above and beyond to make sure I understand fully what was covered and answered every and all questions I had! Very happy with my service
Insurer: Trupanion Canada
By:
Best Insurance for Pets in the World!
Absolutely amazing always help by Trupanion ! Thank you for your support and help!
Insurer: Trupanion Canada
By:
Excellent timely process.
Excellent and timely communication. I received an update within 24 hours, even in a weekend. The on line submission procedure was easy and my claim was approved, paid and the money deposited in my account within a couple of days. As a retired person on a fixed income faced with a pretty large bill for my cat's diabetes diagnosis it was a lifesaver. Thank-you.
Insurer: Trupanion Canada
By:
Fantastic Communication!
Krista Graham - the SALES SPECIALIST was fabulous in answering many of my questions over multiple emails. She showed great patience and understanding and was very thorough in addressing my queries. The internet is full of information these days but at the end of the day, we still need a human being to interact with us one on one and I was impressed that your company had that person who always responded in a timely manner.
Insurer: Trupanion Canada
By:
Good Experience so far :)
My rep Cheri is very helpful, personable, and pleasant to deal with. Its nice to not have to go on hold for half an hour to speak to someone. I have her email and direct line so it makes communicating very easy. I didn't get talked into anything out of my price range and I like how you guys have direct billing anywhere in Canada - as I plan on moving and its nice to just have an easy transition. Also having 90% coverage for the entire life is nice. The other company I was considering went up as the cat aged - up to me having to pay for 30%!
Insurer: Trupanion Canada
By:
great service
always great service
Insurer: Trupanion Canada
By:
Highly recommend Trupanion.
Our Great Dane has never been denied a claim and he has had a few. He was diagnosed with arthritis at a very young age and we with Truoanions help have been able to offer him the very best of care.
Insurer: Trupanion Canada
By:
Morgan took the time to help me and ensure that everything was understood
Morgan took the time to help me and ensure that everything was understood
Insurer: Trupanion Canada
By: