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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

 
5

out of 5

Once Again We Are Pleased

Once again we are pleased to learn that our dog's medical problem is covered. I think it is also important to say we are pleased with Embrace and their service whether this specific claim was covered or not!
  • INSURER: Embrace
  • POSTED: 09/04/2014
  • BY: Mark
  • BREED: Mixed Breed
  • AGE OF PET: Over 11 years

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5

out of 5

Excellant Health Plan

I have a 4 year old labrador. This is the BEST thing that I ever did when I signed up for this insurance. I signed up when she was just 8 weeks old have used it numerous times. The most valauble time that I had to use it was last year when she had to have bilaeral ACL surgery that bill was very costly if not for this insurance I would have had a HUGE bill. There system is very easy to use they pay quickly and are very frienly and helpful when you need to call. I would highly recommend this company to anyone who is on the fence about signing up for it. I would never own another dog without this insurance again it has paid for itself over and over again. Great dog insurance can't say enough about it...Every dog deserves the best and I am truly pleased with this insurance.
  • INSURER: ASPCA
  • POSTED: 09/03/2014
  • BY: Christy
  • BREED: Labrador Retriever
  • AGE OF PET: 7 - 10

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4

out of 5

Beware of pre-existing condition

I bought a wellness and illness/accident policy to cover my jack russel/fox wire terrier mix dog I adopted from the shelter. When I adopted him, he was wheezing in his chest. I went to the vet and they gave me antibiotic for his infection. I then bought this insurance policy. You have to take your dog to the vet within a year for this policy; otherwise, you have to take him to the vet within 14 days or so when your policy start. Since I just adopted him, I only had the one vet visit to report back to the insurance. Three and half month later, my dog caught Kennel Cough from a dog at the park. I had to take him to the vet to get antibiotic. Since he had an "upper respiratory infection prior to the start of your policy which makes any conditions caused by or related to this condition pre-existing until he has been free of all clinical signs for a full 12 months from the last noted occurrence" I could not get reimbursed for the kennel cough nor will I be able to get reimbursed for any other respiratory infection until 12 month later. I do not understand why I have to wait a full year to be cover for respiratory infection. There are several different type of respiratory infections and some are triggered by several different type of organisms. For instance, Pneumonia and Kennel Cough are caused by several different strains of bacteria, viruses, and fungi. My dog was already vaccinated against Kennel Cough from the shelter; however, he still got it because he caught a different strain the vaccination doesn't work against. So, beware of any pre-existing condition your dog may have had in the past because they won't cover you. FYI: They will contact the your vet and request a copy of your charts. This is probably standard against other pet insurance. I did get reimbursed for a test that was part of my wellness plan, so the I can't complain about the wellness plan. I recommend adding it to your plan.
  • INSURER: Embrace
  • POSTED: 09/03/2014
  • BY: Cory
  • BREED: Mixed Breed
  • AGE OF PET: 7 - 10

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5

out of 5

Healthy Paws Delivers

Healthy Paws is worth every penny and we are so glad that we signed up for insurance with them. They deliver what they say they will and quickly. Our dog had a terrible stomach bug and spent two days in the animal hospital and they covered us for exactly what we signed up for. They even checked up to see how are dog was doing. Very happy with their service.
  • INSURER: Healthy Paws
  • POSTED: 09/03/2014
  • BY: Pat
  • BREED: German Shepherd
  • AGE OF PET: 0 - 3

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5

out of 5

Our confusing claim review was quickly resolved.

The invoice prepared by our vet gave the impression that Clover's visit was illness rather than wellness related. This made a $325 difference in our eligible Wellness Rewards reimbursement. One quick email, and Embrace reviewed their interpretation of the claims, checked with our vet, and, within a few days, we received our full $400 Wellness Reward...complete with an apology. Both professional,and appreciated.
  • INSURER: Embrace
  • POSTED: 09/03/2014
  • BY: Abigail
  • BREED: Miniature Poodle
  • AGE OF PET: 7 - 10

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5

out of 5

The Day Before Vacation?!?!?

The day before I was supposed to leave for a long trip my dog started to cry when going to the bathroom. I took her to a 24hr clinic since our vet was closed. When they started to advise me about what they wanted to do I told them to do whatever was needed because I had the peace of mind in knowing that my pup has great insurance. UTI infection - antibiotics and my "Piper" is well. She hasn't even finished her meds and a check from Embrace is already on the way. And its not all about the money -the people at Embrace are GREAT -always kind, informative, friendly and quick. Well worth it.
  • INSURER: Embrace
  • POSTED: 09/03/2014
  • BY: Lisa
  • BREED: English Springer Spaniel
  • AGE OF PET: 7 - 10

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4

out of 5

good experience

They were very on the ball in letting us know where the process was at; always reminding us they were working on it and letting us know the moment it was completed
  • INSURER: Trupanion Canada
  • POSTED: 09/03/2014
  • BY: Kate-Lynn
  • BREED: Mixed Breed
  • AGE OF PET: 7 - 10

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5

out of 5

good experience

They were very on the ball in letting us know where the process was at; always reminding us they were working on it and letting us know the moment it was completed
  • INSURER: Trupanion
  • POSTED: 09/03/2014
  • BY: Kate-Lynn
  • BREED: Mixed Breed
  • AGE OF PET: 7 - 10

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5

out of 5

Healthy Paws Makes Pet Healthcare Decisions Easier

My Lucy is a 12 year old West Highland White Terrier. When an infected anal gland abscessed and ruptured, twice, she required surgery. Because she had such a bad infection in the area, her interior stitches from that surgery came loose and six days later she had a second surgery to redo everything. Two months later, a third surgery was required to close a small fistula between her rectum and the anal gland. That was followed by a urinary tract infection, as a result of the other infection in that area of her body and finally, a yeast infection from all the antibiotics. Because my financial situation is not good at present, without Healthy Paws I may have had to have Lucy euthanized, because I couldn't afford the surgeries and follow treatments. I am happy to say Lucy is fully recovered and I couldn't be happier with Healthy Paws.
  • INSURER: Healthy Paws
  • POSTED: 09/03/2014
  • BY: Lindsey
  • BREED: West Highland White Terrier
  • AGE OF PET: Over 11 years

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1

out of 5

Typical insurance company.

Do not recommend. Denied my first claim. I had a veterinary exam done for my dog approximately one month prior to signing up for this insurance they said that it was not necessary to get a exam done. After my first claim they change their tune is saying that he needed to have an exam done up to 15 days prior to any claim. I spoke to customer service and they said that I had not made phone calls to them which I had. They also claimed that the vets records said things that were not actually in the vets records. Typical insurance company.
  • INSURER: Healthy Paws
  • POSTED: 09/03/2014
  • BY: John
  • BREED: Mixed Breed
  • AGE OF PET: 7 - 10

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