154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,046 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
VERY DISAPPOINTED OVER 30 PERCENT INCREASE
I guess it took a terrible review to get healthy paws to respond. Like I said they don’t care if you cancel. I’ll put my premiums away in case I need them This is a copy of an email I wrote in response to my notice of my policies increasing more than 30 percent which I got no response back . They just don’t care. I insured two akc puppies and instead of waiting for the younger puppy who is 6 months old anniversary date her premium was raised too and they made both dogs anniversary date the same. When speaking to customer service the only suggestion offered was lowering the percentage split so my premium was lower. See below for the rate new rate that was offered for renewal. This is my response: I am very disappointed in the 30 percent plus increase in premium for my puppies who are 6 months and one year old. I followed all the rules, waiting periods etc, everything you require . I don’t know what kind of clients your company is Insuring to charge this much of an increase but it is not fair to parents who have brand new puppies with no health problems and no claims . I feel that I have wasted my money and will be cancelling my account. I expected a rate increase but not over 30 percent, and did not expect it to include a six month old puppy. When I called customer service I was told your company was paying out more than you were getting for premiums. Sounds like your company needs to rethink something. Your going to lose all the revenue from the clients who have no claims for several years because they have young dogs for ones who have a multitude of issues. If this increase continues my premiums could be more than double by the time they are 4 years old. I hope you pass this on to the administration that makes these decisions, because I’m sure I’m not the only one who is going to cancel. I did not make this decision lightly and did my research before doing so. VERY VERY DISAPPOINTED..... Kathleen Starks Sent from my iPad On Mar 15, 2021, at 2:02 PM, Jennifer at Healthy Paws Customer Care wrote: Healthy Paws Pet Insurance Policy Anniversary Hi Kathleen, Thank you for being part of the Healthy Paws family. We look forward to helping you care for Star and Jewel in the years ahead! Your Healthy Paws policy provides ongoing access to the best veterinary treatments available, reimbursements based on the actual vet bill, and unlimited lifetime benefits. To continue to offer these great benefits, your monthly premium will increase for the policy period beginning in 60 days as shown below. Your rates never increase for filing a claim. ************************************ Policy Information*************** • Protected Since: 05/14/2020 ********* • Current Monthly Premium: $53.28********* • New Monthly Premium Starting in 60 Days: $69.92 **** In addition, the wording on your policy will change. The changes are described in the document entitled "Claims Process Endorsement Communication," which you can find in the link below.
Insurer: Healthy Paws
By: Kathy
Stay away if you want real care
Does not cover exam fees because they feel "does not go toward the caring of your pet". This is all wrong and their customer experience team is not award winning.
Insurer: Trupanion Canada
By: James H
it was handled quickly and easy to send…
it was handled quickly and easy to send my request in
Insurer: Pets Best
By: Kathryn Forst
Got insurance right away on my 1 year…
Got insurance right away on my 1 year old lab.
Insurer: ASPCA
By: Kelly Laviolette
Great company for pet insurance
While there is a deductible and a copay, Trupanion comes through when the going gets rough. All the care Max had needed so far for his tumor has been promptly paid and with no effort on my part.
Insurer: Trupanion
By: Judith
Disappointed
The cost increases significantly every year. Our current monthly cost is $60 for a 6 year old dog with no pre-existing conditions and no history of illness. I'm so disappointed in how the customer service is handled. We will be cancelling once we identify a new insurer.
Insurer: Healthy Paws
By: D
Consistent
The most consistent and reliable plan out there. It is a better choice!
Insurer: Trupanion Canada
By:
Trupanion has always been there for my dog and me.
Trupanion has always been there for my dog and me. Awesome company
Insurer: Trupanion Canada
By:
Always fast processing with no surprises
Very fast processing and depositing it in my account. No issues as always
Insurer: Trupanion Canada
By:
Very helpful to answer all my questions and very “available”.
Very helpful to answer all my questions and very “available”. My son was amazed when I called him back with the answer to our question having spoken to the agent at 8:30 at night on a weekend.
Insurer: Trupanion Canada
By: