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I have a black long-haired, mixed breed cat named Twack. He had been having repiratory symptoms which are requiring various treatments and tests to resolve. Other than that he is very healthy. Trupanion let me know the status of my claim during the entire process. They called to check in with me and were very helpful with any questions I had. They have covered and are covering every service that has to do with Twack's repiratory symptoms. I am very grateful.

Embrace makes life easier for us ! Besides our poor little Yorkie being sick we did not want the worry of how we would pay the bills - Embrace is caring and concerned about our little man !! We always know that they are here for us !! The claims are taken are of immediately. I would highly recommend Embrace

Trupanion is always helpful, polite and efficient. I can not tell people enough good things about the security of having pet insurance with Trupanion.

ASPCA offers me piece of mind.

As soon as Trupanion recieved the forms from the Vet they processed the claim without delay. When I called before the surgery they answered all of our questions so we had a complete understanding of our coverage.

It took a while to get reimbursed for a recent service but all in all everything went well. Previously things had gone more quickly but they explained to me that they were using a new program and it was taking longer to process claims.I thank you again for helping me with my Ziggy and Zoey!

So glad I chose them. They are quick to review and reimburse and I would be in serious financial turmoil if it weren't for their illness coverage helping me pay for emergency and treatment costs for my dog. Thank you sooo much!!

I have had ASPCA Insurance for over a year now after transferring over from VPI. To date I have encountered multiple issues: Customer Service Phone Line - busy for over 10-15 minutes, requests leave a message, they do not call you back; losing claims - fax confirmation of their receipt of claim, while they don't seem to know where the claim is; no notification of claim status after 2 months; repeated emails and phone calls not answered appropriately by provider. I am sorry that I switched to their insurance.

Once again I have received a superbly prompt and professional processing of my claim for one of my kitties. Laura Bennett is great! I am very happy with the work of the Embracers, and with the direct deposit of the refund being so convenient and quick. The one exception to my otherwise excellent experiences is that I believe a medically-prescribed item for my cat should be covered which isn't: Kristalose is being called a "supplement" - but in the case of my cat it is being used as a medical *treatment* for serious constipation tendencies. The Kristalose is necessary *in addition* to my cat's prescription food specifically designed to aid her digestion. I was unpleasantly surprised that the Kristalose is not covered, especially because it is *prescribed* by my cat's veterinarian and I have to buy it about every 2 months on an ongoing basis or my cat starts getting *sick.* So while usually I give Embrace a "10" in my ratings, this time I'll have to go for an "8" because of the Kristalose non-coverage issue.

Our cat just had yet another surgery and theraputic cancer fighting vaccine to combat his maligent melanoma. Embrace approved the claim with out any hassel. They really have been a great company to do business with. We couldn't be happier.