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Excellent Service
Trupanion has always been very helpful, responsive, and caring about my dogs' care. I have never felt like I have had to fight them on any claims. As a veterinarian, I really appreciate being able to doctor my own pets when needed and, having seen how some clients struggle with their insurance providers, I am grateful that I do not have that issue. Anytime I have had any sort of issue, the customer service reps on online chat have rectified in very quickly. Their coverage is straightforward and easy to understand. 5/5 would recommend
Insurer: Trupanion
By: Danika Dickerson
Have not received anything
Have not received my underwriter information no a policy I basically haven't received anything
Insurer: ASPCA
By: Shani Clarke
I’ve had AKC Pet insurance for 5…
I’ve had AKC Pet insurance for 5 years...ever since we brought our Cooper home from the breeder. Cooper is a beautiful Welsh Springer Spaniel who is the joy of our lives. Sadly about 4 months ago he was diagnosed with Autoimmune Encephalitis which is not curable . This was determined after an MRI and Spinal Tap. The best you can hope for is a remission after suppressing the immune system. This is done with immunosuppressants and Chemotherapy. Cooper has shown signs of stabilizing quite a bit...but as you can imaging...this is incredibly expensive, and without this insurance I don’t think Cooper would be with us today. AKC has been a remarkable God send for us, and their customer service is first rate...and rapid reimbursements. I thank God every day for their support and feel they are by our side though this heartbreaking time.
Insurer: AKC
By: Valued Customer
I spent many hours researching and…
I spent many hours researching and comparing pet insurance polices, coverage and costs and nobody compared to ASPCA. Especially because I have rescues with unknown ages and health issues.
Insurer: ASPCA
By: Catherine Matsuno
We recently purchased the plan
We recently purchased the plan. It isn't in effect yet. We have kennel cough in town and she is due for Bortadella shot on May 7. We are in isolation again, this yime for the dog.
Insurer: ASPCA
By: Nancy Heyer
One of the BEST decisions I ever made was first, getting my dog - and second, getting Healthy Paws!
If you are going back and forth on whether or not you should/should not sign up for Healthy Paws insurance, I will be the first to say I was just like you. I used to be one of those “Why spend money on pet insurance, how much can they honestly get sick?”, and then I came to realize that it was one of the best decisions I have made (aside from adopting my pup of course!). Healthy Paws has LITERALLY saved my puppy’s life. My puppy at only 8 months old (healthy as can be, might I add) – decided to pick something off the ground on a walk, and swallowed this foreign object. He was not able to pass it so he had to get emergency surgery. Few days later post-op, he became septic from the first surgery, and needed to get another surgery, including a feeding tube + tons of antibiotics. The options I was given were to A: Get the surgery, or B: euthanasia… how could I possibly do this with a healthy 8 month old pup!? Fast forward to today, and my puppy has healed up and Healthy Paws has LITERALLY saved my puppy’s life – without having the insurance, I would not be able to pay for such expensive surgeries. What we paid overall out of pocket was the cost of JUST the first surgery, meaning that Healthy Paws has saved us over $15K – and we spent under $5K. Overall, the price per month for Health Paws is SO minimal, I am sure that most spend more on Starbucks/Takeout than they would on the monthly cost of the insurance. Another thought as well – would you go without insurance for a human? I highly doubt that – and to me, this is the same for my dog. My claims were processed almost every time within 24 – 72 hours, with a check in hand almost immediately following. The customer support team as well throughout the past 3 weeks of everything they have even sent personal emails checking in on him! I only wish my doctor was as kind as them :) Again, if you are hesitating on signing up for Healthy Paws, please PLEASE take a deeper look at their minimal costs per month, extremely low deductible once you submit your first claim, and the comfort of knowing that if for some reason anything did go wrong with your pet, you are reimbursed anywhere from 70-90% of that cost, depending on the plan you choose! Healthy Paws is something I will invest in for not only this dog, but any other animal I ever adopt in the future.
Insurer: Healthy Paws
By: Lisa-Marie
I finally get a hold of a manager…
I finally get a hold of a manager (Coryn) and she hangs up on me terrible customer service.
Insurer: Trupanion Canada
By: Christopher Rodzinyak
Stuart's surgery was covered
First time having pet insurance and Trupanion was a great selection..helpful and accommodating when I had concerns..happy with its coverage.
Insurer: Trupanion
By: Floppyears McClain
Great customer service
Great customer service, prompt reimbursement and affordable pet coverage.
Insurer: Pets Best
By: Deb Abel
So happy I have this pet insurance
I purchased pet insurance for our 3 dogs when we adopted a full size rescue greyhound as I was sure she would break a leg because she loved to run. Fortunately, we have not needed the coverage for the greyhound but we have used it for our other two babies. have had a great experience with the service. Each time we submit a claim, we receive an immediate reply and the claim is processed within 3 days. The plan we chose was a higher reimbursement at 90% and well worth it. I always share this information with my friends that have pets as I am highly satisfied with the service at Healthy Paws.
Insurer: Healthy Paws
By: Cheryl